Customer Support Associate

4 days ago


Hong Kong Island, Hong Kong SAR China Covestic Inc Full time
About the Job

Covestic Inc is seeking a highly skilled and detail-oriented Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for providing exceptional technical support to internal customers.

Key Responsibilities
  • Provide technical assistance to internal customers via phone, email, and in-person support.
  • Troubleshoot software and hardware issues for Mac, Windows, and Chrome OS devices.
  • Assist with the setup and configuration of new employee equipment and software.
Requirements
  • Strong knowledge of Windows and Chrome OS.
  • Basic understanding of network protocols and concepts.
  • Excellent communication and problem-solving skills.


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