Support Services Associate
4 days ago
We are seeking a highly motivated and skilled individual to join our team as a Support Services Associate at Classy Wheeler Limited.
In this role, you will be responsible for providing technical support to our users in HK and China, from general desktop to enterprise applications. Your key responsibilities will include:
- Conducting troubleshooting and implementation activities
- Developing and delivering training programs
- Collaborating with the development team to ensure high-quality enterprise systems
- Communicating effectively with IT team members and internal stakeholders
- Contributing to ad-hoc projects
To succeed in this role, you will need:
- A university degree or diploma in IT-related fields
- At least 2 years of relevant work experience, preferably in retail or distribution
- Strong knowledge of Microsoft Windows platforms
- Proficiency in Cantonese, Mandarin, and English
- Exceptional problem-solving and interpersonal skills
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