Audio Visual Support Specialist

3 days ago


Hong Kong Island, Hong Kong SAR China Kinly's Global Services Full time

Company Overview

\

Kinly is a leading integrator of audio-visual and unified communications solutions. We serve as a globally trusted technology advisor to leading organisations, designing, developing, integrating and supporting complex audiovisual solutions.

\
\

Job Description

\

We are seeking an Audi Visual Subject Matter Expert to be the primary technical support contact for clients in the support of the delivered systems within the Global Service's team. This role involves managing client's global estate information remotely and locally, to maintain maximum reliability, serviceability, and efficiency in all areas of support.

\

You will be the main client contact, specialising in supporting the client AV estate, understanding internal client processes and maintaining strong operational relationships.

\

The key responsibilities include:

\
  • \
  • Providing in-depth troubleshooting, often remotely, and user support for any reported service issues.\
  • Providing user-training to the end-client and support teams in the best practice of system use and support scenarios.\
  • Fault finding of audio visual and video conferencing systems to a high level, under pressure.\
  • Codec configurations, provisioning systems on VC infrastructure (i.e. TMS, Microsoft Teams Room), phonebook creation.\
  • Code uploading to Crestron devices (panel, processor, x-panel, server).\
  • Configuration and fault finding of Digital Sound Processors (DSP) such as Q-Sys, Biamp and Clearone, Shure.\
  • Supporting of IPTV systems, Digital Signage & Satellite systems from OneLan, Tripleplay, Exterity and MediaStar.\
  • Assisting the commissioning contact to ensure that systems are installed to commissioning guidelines and policies.\
  • Working with design CAD Schematics, ensuring systems are installed/working at optimum levels.\
  • Attending meetings to gain visibility of Global Services client projects and input into designs and support considerations.\
  • Completing Site Acceptance Testing (SAT) which includes final adjustment of system prior to handover to client.\
  • Supporting Project Manager in the successful delivery of projects.\
  • Liaising with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects.\


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    **About Classy Wheeler Limited**We are seeking a highly skilled Audio Visual Solutions Specialist to join our team at Classy Wheeler Limited. As an AV Specialist, you will be responsible for managing audio visual projects from start to finish.


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the RoleKinly's Global Services is seeking a highly skilled Audio Visual Technical Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support to our clients' audio visual systems.Key Responsibilities:Provide in-depth troubleshooting and user support for reported service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the JobKinly's Global Services is a leading provider of audio-visual solutions. We are seeking a highly skilled Audi Visual Subject Matter Expert to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support to clients worldwide.Job Benefits:Opportunity to work with a globally trusted AV...


  • Hong Kong Island, Hong Kong SAR China Kinly's Global Services Full time

    Job DescriptionWe are seeking a highly skilled Audio Visual Project Engineer to join our team at Kinly's Global Services. As an essential member of our technical team, you will be responsible for providing top-notch technical support throughout the duration of a project.Your primary focus will be on working closely with the Project Manager to deliver...


  • Hong Kong Island, Hong Kong SAR China Hong Kong University Full time

    **Requirements:**- Proficient in MS Windows, MacOS, Office, and major web conferencing platforms- Experience in troubleshooting and maintaining audio-visual equipment- Strong teamwork skills, self-motivation, and ability to work under pressure


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the RoleWe are seeking a highly skilled Audio Visual Service Manager to join our team. As an Audio Visual Service Manager, you will be responsible for managing and overseeing the delivery of on-site event services between Kinly and our clients.The ideal candidate will have a high degree of client contact, often working with executive management and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Job OverviewKinly's Global Services is seeking a highly skilled Audio Visual Services Director to oversee the proactive and reactive AV support teams in the APAC region. The ideal candidate will have extensive experience in the audio-visual industry, with a strong understanding of AV/UC technologies, video conferencing, and unified communications.The role...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the Role:The Audio Visual Event Manager is a crucial member of Kinly's Global Services team, responsible for overseeing the delivery of exceptional event services to clients worldwide.This role involves high-level client contact, often working closely with executive management and managing directors to provide top-notch services across all Audio...


  • tsuen wan, tsuen wan, hong kong, Hong Kong SAR China HKT Enterprise Solutions Full time

    An AV Engineer designs, installs, and maintains audio-visual systems for places like offices, schools, and venues.Key Responsibilities:Design & Install:Create AV system plans based on client needs.Set up and test equipment like projectors, speakers, microphones, audio matrix, video matrix, LED wall and control systems.Knowledge in Crestron and QSC, and other...


  • tsuen wan, tsuen wan, hong kong, Hong Kong SAR China HKT Enterprise Solutions Full time

    An AV Engineer designs, installs, and maintains audio-visual systems for places like offices, schools, and venues. Key Responsibilities: Design & Install: Create AV system plans based on client needs. Set up and test equipment like projectors, speakers, microphones, audio matrix, video matrix, LED wall and control systems. Knowledge in Crestron and QSC, and...


  • Hong Kong Island, Hong Kong SAR China Kinly's Global Services Full time

    Job DescriptionThe Audio Visual Event Manager is responsible for overseeing the delivery of on-site event services between Kinly and the client. This role involves a high degree of client contact, often working with executive management and managing directors of the Bank to provide best-in-class services across all Audio Visual-related aspects of event...


  • Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full time

    At Getz Healthcare (Hong Kong) Limited, we are seeking a skilled IT Support Specialist to join our team.Job SummaryWe are looking for a highly motivated and detail-oriented individual to provide exceptional support for our employees' technical needs.Key Responsibilities:Provide first-tier technical support for hardware, software, and network-related...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Job DescriptionAbout the Role:Kinly's Global Services is seeking a highly skilled Audi Visual Subject Matter Expert to join our team. As a key member of our support team, you will be responsible for providing technical expertise and support to clients worldwide.Key Responsibilities:Provide in-depth troubleshooting and user support for reported service...


  • Hong Kong Island, Hong Kong SAR China Hong Kong University Full time

    **Job Overview:**The Hong Kong University is seeking a highly skilled IT Assistant to provide audio-visual services for various academic programmes, events, and workshops.


  • Hong Kong Island, Hong Kong SAR China Kinly's Global Services Full time

    Role: Audio Visual Subject Matter ExpertLocation: Hong Kong (Kinly operate a hybrid working policy allowing for a mix of office and home working)Salary: Negotiable (Dependent on experience), plus company benefitsHours: 40 hours per weekInterview Process: 2-stageKinly is a leading integrator of audio-visual and unified communications solutions, and the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Peoplebank Full time

    Job Overview:We are seeking a skilled Technical Support Specialist to join our team at Peoplebank. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring they receive the best possible service.Key Responsibilities:Provide timely and effective technical support via phone, email, and in-person.Analyze...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    ROLE SUMMARY The Event Manager's prime function is to manage and oversee delivery of the on-site event services between Kinly and the client. The position involves a high degree of client contact, often working with executive management and managing directors of the Bank to provide best in class services across all Audio Visual-related part of event...

  • Sales engineer

    4 weeks ago


    Hong Kong, Hong Kong SAR China JPC TEXSON LTD Full time

    The Company: AVIT specialist LED display solution provider We design, install & maintain: 3 D LED Wall, Transparent LED Display, 3 D Facade Display, LED Video Wall, Digital Signage, LED Video Displays, LED Light Box, Wide-format Light Box Printing, etc. Our clients: interior designers, fitting-out contractors, shopping malls, luxury brands, retailers,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Role: Audio Visual Subject Matter Expert Location: Hong Kong (Kinly operate a hybrid working policy allowing for a mix of office and home working) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week Interview Process: 2-stage Kinly is a leading integrator of audio-visual and unified communications solutions, and...

  • Marketing Officer

    4 weeks ago


    Hong Kong, Hong Kong SAR China JPC TEXSON LTD Full time

    The Company :Professional audio visual system integration solution providerTarget customers: commercial, education, smart homeWe are looking forMarketing Officer- with details as follows:The Job :Develop and execute comprehensive B2B marketing plans and strategiesPerform both traditional and digital marketing activitiesPrepare engaging marketing and...