Audio Visual Event Manager Specialist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

About the Role:

The Audio Visual Event Manager is a crucial member of Kinly's Global Services team, responsible for overseeing the delivery of exceptional event services to clients worldwide.

This role involves high-level client contact, often working closely with executive management and managing directors to provide top-notch services across all Audio Visual-related aspects of event services.

Key Responsibilities:

  • Manage and oversee all pre-event planning and resource scheduling, crewing, technical briefing, live event management, and post-event debrief to ensure seamless execution.

  • Build and maintain strong relationships with clients, advising them on best practices, technical risks, and potential procedural improvements.

  • Direct management of Events Technicians and collaboration with the Service Delivery Manager to ensure effective resourcing of events.

  • Ensure timely fault reporting and escalation in accordance with contract SLAs.

  • Share knowledge and best practices with the entire AV team, promoting a culture of excellence.

  • Provide regular feedback on communication issues and service improvements.

  • Develop and maintain up-to-date service procedure documentation for the onsite AV teams.

  • Identify areas for technological and operational improvement, consulting with relevant stakeholders.

  • Carry out power down/up tasks as required, occasionally involving out-of-hours overtime commitments.

  • Awareness and compliance with Quality, Environmental, and Health and Safety policies and procedures of Kinly's Integrated Management Systems.

Desired Skills and Qualifications:

  • InfoComm CTS preferred

  • Experience in managing various systems such as Crestron, Extron, AMX, Cisco, Zoom, VMR, etc.

  • MS Office proficiency



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