Audio Visual Event Manager

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

ROLE SUMMARY

The Event Manager's prime function is to manage and oversee delivery of the on-site event services between Kinly and the client.

The position involves a high degree of client contact, often working with executive management and managing directors of the Bank to provide best in class services across all Audio Visual-related part of event services.

DUTIES AND RESPONSIBILITIES

  • All services should be delivered punctually at scheduled times and in accordance with agreed Service Level Agreements (SLA's). The Event Manager is expected to oversee all pre-event planning and resource scheduling, crewing, technical briefing, live event management and post-event debrief. He/she would also be responsible for ensuring that all the direct reports arrive on time for the start of the scheduled meeting setup time and remain until the required service is functioning correctly.

    • The Event Manager's responsibilities include, but are not limited to:

    • Client Management – Building and maintaining client relationships, advising clients on best practice, technical risks and potential procedural improvements.

    • Team Management – Direct management of Events Technicians and working with Service Delivery Manager (SDM) to ensure all events are resourced effectively.

    • Fault Reporting Management – Ensure all faults are reported and escalated in accordance to contract SLAs.

    • Share management duties of technical staff in the delivery of live events across all sites.

    • Managing the rota, holidays and sickness within the onsite events team to allow for continuation of delivering best-in-class services.

    • Share events knowledge and best practices across the entire AV team.

    • Provide regular feedback on communication issues and service improvements.

    • Develop service procedure documentation and keep it up to date and available to the onsite AV teams.

    • Identify areas of potential technological/operational improvements and consult with the relevant stakeholders.

    • Carry out all power down/up when required, usually involving out-of-hours overtime commitments.

    • Awareness of, and compliance with the Quality, Environmental and Health and Safety policies and procedures of the client and Kinly's Integrated Management Systems.

TRAINING AND DEVELOPMENT

  • Team Building – Promote and deliver team collaboration whilst maintaining team morale.

  • Appraisals – Execute annual performance appraisals for on-site and regular one-to-one performance management reviews.

  • Work with SDM to identify opportunities for team training.

ADMINISTRATION

  • Reporting – Collection and entry of client statistical data including SLA performance, management information, team performance and other business metrics for client.

  • Meetings – Attend regular client meetings and maintain close contact with AV Operations Manager to ensure effective communication and take part in monthly review meetings.

  • Scheduling – Management of Event Team rota, including holiday requests and sickness to ensure all site workload and activities are planned and resourced within SLA agreements.

EVENTS AND BROADCASTS

  • Attend all pre-event planning meetings and be responsible for resource scheduling, crewing, technical briefing, live event management and post-event debrief.

  • Maintain good communication channels with clients, get to know their technical requirements and choose the right solutions.

  • Project management of live broadcast across client sites.

  • Attend/coordinate event production meetings.

  • On-site management and overall responsibility of events.

  • Providing a concise technical brief to the operating crew.

  • Technician duties as a member of AV/Events team.

  • Post-event wrap-up report and meeting, including identification of incidents and problems and ensuring these are rectified prior to future events.

DESIRED SKILLS

  • InfoComm CTS preferred.

  • Experience in managing various systems such as Crestron, Extron, AMX, Cisco, Zoom, VMR, etc.

  • MS Office proficiency.

If you are selected for an interview and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals.

We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting-edge technology tailored to their exact needs.

We are global: You'll be working alongside the world's leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment; all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other 'protected characteristics. We welcome your application.

#J-18808-Ljbffr

  • Audio Visual Service Manager

    17 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the RoleWe are seeking a highly skilled Audio Visual Service Manager to join our team. As an Audio Visual Service Manager, you will be responsible for managing and overseeing the delivery of on-site event services between Kinly and our clients.The ideal candidate will have a high degree of client contact, often working with executive management and...

  • Global Audio Visual Support Expert

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    We are seeking a highly skilled Global Audio Visual Support Expert to join our global services team. As a key member of our team, you will provide expert-level technical support for our clients' audio visual systems, ensuring that they receive the highest level of service and support.Your expertise will include troubleshooting, maintenance, and installation...

  • Audio Visual Systems Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Company OverviewKinly's Global Services is a leading integrator of audio-visual and unified communications solutions, serving as a globally trusted technology advisor to leading organisations. We have been designing, developing, integrating and supporting complex audiovisual solutions for over 25 years.We deliver consistently secure and flexible meeting...

  • Audio Visual Services Director

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Job OverviewKinly's Global Services is seeking a highly skilled Audio Visual Services Director to oversee the proactive and reactive AV support teams in the APAC region. The ideal candidate will have extensive experience in the audio-visual industry, with a strong understanding of AV/UC technologies, video conferencing, and unified communications.The role...

  • Technical Events Specialist

    14 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the RoleWe are seeking a highly skilled Technical Events Specialist to join our team. As a Technical Events Specialist, you will be responsible for managing and overseeing the delivery of on-site event services between Kinly and our clients.The ideal candidate will have a high degree of client contact, often working with executive management and...

  • Event Coordinator Manager

    22 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the RoleKinly's Global Services is seeking an experienced Event Coordinator Manager to join our team. As an Event Coordinator Manager, you will be responsible for managing and overseeing the delivery of on-site event services between Kinly and our clients.The ideal candidate will have a high degree of client contact, often working with executive...

  • Audi Visual Subject Matter Expert

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Role: Audio Visual Subject Matter Expert Location: Hong Kong (Kinly operate a hybrid working policy allowing for a mix of office and home working) Salary: Negotiable (Dependent on experience), plus company benefits Hours: 40 hours per week Interview Process: 2-stage Kinly is a leading integrator of audio-visual and unified communications solutions, and...

  • Global Audio Visual Coordinator

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About the PositionWe are seeking an experienced Event Manager to join our team at Kinly's Global Services. As an Event Manager, you will be responsible for delivering top-notch on-site event services, building and maintaining strong client relationships, and driving operational excellence within the company.Main Responsibilities:Event Planning and Execution:...

  • Programme Manager for Cultural Events

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    M+ is dedicated to collecting and exhibiting visual art, design and architecture. As a leading museum of modern and contemporary visual culture, we seek an organised producer to drive our performance programmes.The Programme Manager will collaborate with multiple departments across the organisation to produce public programmes and experiences that cater to...

  • Visual Design Specialist

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    The Hong Kong Trade Development Council is seeking a highly skilled Exhibition Layout Designer to join our team in the Exhibition Services Department. Our ideal candidate will possess strong visual design skills, be proficient in 3D design software and have excellent communication skills.Key Responsibilities:Design Conceptualization: Develop innovative and...

  • AV Systems Integration Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Kinly's Global Services is looking for a skilled AV Systems Integration Specialist to join our team. As a key member of our global services team, you will work closely with our clients to design, install, and maintain their audio visual systems.You will possess extensive experience working with audio visual systems, including troubleshooting, maintenance,...

  • Strategic Event Designer for International Trade Fairs

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    The Hong Kong Trade Development Council, a statutory organisation dedicated to promoting Hong Kong's external trade, is seeking a dynamic and highly skilled professional to join its Exhibition Services Department. Job OverviewThe ideal candidate will be responsible for creating innovative design solutions that enhance the value of events and promotional...

  • Senior AV Technical Specialist

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Kinly's Global Services is seeking an experienced Senior AV Technical Specialist to join our team. In this role, you will be responsible for providing in-depth technical support for our clients' audio visual systems.As a key member of our global services team, you will work closely with our clients to identify and resolve technical issues related to their AV...

  • Technical AV Expert

    4 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Company Overview:Kinly's Global Services is a leading integrator of audio-visual and unified communications solutions, serving as a globally trusted technology advisor to top organisations.We design, engineer and support complex audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences.

  • Marketing Officer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China JPC TEXSON LTD Full time

    The Company :Professional audio visual system integration solution providerTarget customers: commercial, education, smart homeWe are looking forMarketing Officer- with details as follows:The Job :Develop and execute comprehensive B2B marketing plans and strategiesPerform both traditional and digital marketing activitiesPrepare engaging marketing and...

  • Visual Content Creator

    6 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China TR at CUHK Company Limited (For Talent Pool only) Full time

    Job SummaryWe are seeking a highly motivated and talented individual to join our team as a Visual Content Creator at CNRM, a collaborative platform between The Chinese University of Hong Kong (CUHK) and the Hong Kong Science and Technology Park (HKSTP).In this role, you will be responsible for creating and producing high-quality visual content, including...

  • Global Support Services Manager Lead

    1 day ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. We design, engineer and support audio visual and collaboration technology solutions that add real business...

  • AV Solutions Expert

    7 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    Job DescriptionThe Audio Visual Subject Matter Expert will be the primary technical support contact for clients in the support of the delivered systems within the Global Service's team.You will be managing our client's global estate information remotely and locally, to ensure maximum reliability, serviceability, and efficiency in all areas of support.Key...

  • IT Management Position

    5 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time

    Job DescriptionThe Centre for Oncology and Immunology is seeking a highly skilled IT Manager to join our team. As an IT Manager, you will be responsible for providing day-to-day technical support to our researchers and administrative staff. This includes troubleshooting software and hardware issues, managing network infrastructure, and implementing data...

  • Visual Artist

    2 days ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Virtuoso Chorus Full time

    The Hong Kong Virtuoso Chorus seeks a highly skilled Visual Artist to join our team. As a key member of our organization, you will be responsible for executing creative concepts and artwork, including brochures, leaflets, posters, packaging, social media visuals, and website graphics.Key responsibilities include:Developing and implementing visual identity...