Global Audio Visual Support Expert

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

About the Role

We are seeking a talented Global Audio Visual Support Expert to join our Global Services team. As a Global Audio Visual Support Expert, you will be responsible for providing technical support and guidance to clients on global audio visual systems.

Key Responsibilities:

  • Provide technical support and guidance to clients on audio visual systems
  • Conduct site surveys to identify potential problems with audio visual systems
  • Fault find audio and video conference networks, including Dante audio and multicast video streams
  • Work with design CAD schematics to ensure optimal system performance
  • Attend meetings to gain visibility of global services client projects and provide input into designs and support considerations
  • Complete Site Acceptance Testing (SAT) to ensure systems are installed to commissioning guidelines and policies
  • Liaise with suppliers and manufacturers to stay up-to-date with the latest technical knowledge

Requirements

To be successful in this role, you will need:

  • Excellent technical knowledge of AV & VC equipment, including Cisco, Crestron, Extron, Poly, Logi, and other major brands
  • Good understanding of computer software and hardware systems
  • Networking knowledge to fault find audio and video conference networks
  • Able to read and work to schematic drawings

About Kinly

Kinly is a leading integrator of audio-visual and unified communications solutions. We serve as a globally trusted technology advisor to leading organisations, designing, developing, integrating, and supporting complex audiovisual solutions. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals.



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