Customer Support Engineer

4 days ago


Hong Kong Island, Hong Kong SAR China Covestic Inc Full time

Covestic Inc. is hiring a Customer Support Engineer to join our team.

About the Job:

This position involves providing technical support and assistance to customers via phone, email, and in-person.

Key Responsibilities:
  • Respond to and resolve technical issues in a timely and professional manner.
  • Develop and deliver technical training programs to customers and employees.
  • Stay up-to-date with emerging technologies and trends in the industry.
Requirements:
  • Bachelor's degree in Engineering or related field.
  • 5+ years of experience in technical support or related field.
  • Expert-level knowledge of technical concepts and principles.
  • Ability to communicate complex technical information to non-technical audiences.


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