Customer Support Specialist
2 days ago
Hongkong Electric Co., Ltd. (HK Electric) has been providing safe and reliable electricity supply to customers in Hong Kong since 1890. We are now looking for a Customer Support Specialist to join our team and contribute to our customer-centric approach.
The successful candidate will have a bachelor's degree in a relevant field and at least 6 years of experience in customer relationship management, community communication, and business development. A good command of English and Chinese languages, both spoken and written, is required. Knowledge of energy efficiency, retro-commissioning, building facilities management, electric vehicle charging infrastructure, or community and stakeholder engagement events is an asset.
In this role, you will manage Smart Power Services schemes and customer/stakeholder relationships, assist in planning, implementing, and operating different Smart Power Services schemes/programmes, and provide support for projects and initiatives related to customer business development. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, we invite you to apply for this challenging position.
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Customer Support Specialist
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Tesla, Inc. Full timeThe primary goal of the Technical Support Specialist is to ensure Tesla meets its obligations and commitments by responding to customer inquiries in an accurate and timely manner. The Technical Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer...
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IT Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at GL Tech. As a member of our support staff, you will provide top-notch technical assistance to end-users, ensuring they have a seamless experience with our products.The ideal candidate will possess excellent communication skills, the ability to troubleshoot complex technical...
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Technical Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeJob Title: Application SupportWe are seeking an experienced Technical Support Specialist to join our team at Classy Wheeler Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to clients using our Production Management System.Key Responsibilities:Provide timely and effective...
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Clerical Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China Niskayuna Central School District Full timeClerical Support SpecialistNiskayuna Central School District is seeking a skilled Clerical Support Specialist to provide administrative support to our team.This role involves performing a variety of clerical tasks, including data entry, filing, and record-keeping.The successful candidate will be a highly organized individual with excellent communication...
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Flight Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full timeFlight Support SpecialistCathay Pacific Airways Limited is seeking a Flight Support Specialist to join our team at Hong Kong International Airport. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service, assisting passengers at various airport locations, and contributing to a safe and efficient...
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IT Support Specialist
23 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeJob DescriptionCovestic Inc is seeking a skilled and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional technical support to internal customers.About the RoleProvide hardware, software, and account support to end users on computer, mobile devices, and printers.Troubleshoot...
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CXO Support Specialist in Customer Relations
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ITPro2 Limited Full timeCXO Support Specialist in Customer Relations ITPro2 Limited Hong Kong SAR 6 days ago Be among the first 25 applicants Responsibilities: Coordinate between CXOs and technical teams to improve client relations. Monitor and analyze data related to customer behavior and CXO engagement. Spearhead initiatives to improve client satisfaction and retention. ...
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Customer Support Associate
3 days ago
Hong Kong Island, Hong Kong SAR China OCBC Full timeResponsibilitiesAs an Audit Confirmation Specialist at OCBC, your key responsibilities will include:Verifying customer signatures and retrieving relevant information from various systemsCompiling audit confirmation reports and generating Banker's Reports in the MIS systemPreparing cover sheets and reports for branches and departmentsPerforming financial data...
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IT Support Specialist
23 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is seeking an IT Support Specialist to provide top-notch technical assistance and exceptional customer service.Job Description:The ideal candidate will be responsible for troubleshooting, resolving, and escalating technical issues related to hardware, software, and network connectivity.Responsibilities:Act as the primary contact for all...
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Customer Support Representative
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeAt Wonder, we provide a leading payments gateway and FinTech platform for merchants in Asia Pacific.Our MissionWe empower any merchant to get paid effortlessly through our innovative solutions.Job DescriptionWe are seeking an Entry-Level Customer Service Specialist to join our team. As a key member of our customer service department, you will be responsible...
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Investment Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China CICC Full timeAt CICC, we are committed to fostering an inclusive workplace where every employee feels heard, supported, and empowered to contribute to our growth and success. We are seeking an Investment Support Specialist to join our team and support our Institutional Wealth Advisor in various tasks.The ideal candidate will have a Bachelor's degree in Finance or a...
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Operational Support Specialist
7 days ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited is a leading international airline that provides high-quality customer contact services efficiently and cost-effectively. We are seeking an experienced professional to join our Global Business Services Department as an Operational Support Specialist.About the RoleThis role reports to the Assistant Manager, Employee Services...
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Customer Support Associate
23 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeAbout the JobCovestic Inc is seeking a highly skilled and detail-oriented Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for providing exceptional technical support to internal customers.Key ResponsibilitiesProvide technical assistance to internal customers via phone, email, and in-person...
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Learning Support Specialist
3 days ago
Hong Kong Island, Hong Kong SAR China Bank of Communications Co., Ltd. London Branch Full timeRole OverviewAs a Learning Support Specialist, you will play a crucial role in ensuring the smooth delivery of our training programs.Key ResponsibilitiesAdministrative support for training functions, including course enrollment management and eLearning course maintenance.Coordinating with internal teams and external partners to deliver high-quality training...
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Octus Support Specialist
2 days ago
Hong Kong Island, Hong Kong SAR China Octus Full timeJob Summary:The Octus Support Specialist provides top-tier service to our client base, ensuring client satisfaction and promoting education. This role offers a great opportunity for anyone with customer support or onboarding experience seeking to build relationships and drive growth.Main Responsibilities:Maintain consistent contact with clients to understand...
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Administrative Support Specialist
6 days ago
Hong Kong Island, Hong Kong SAR China CCB International (Holdings) Limited Full timeAt CCB International (Holdings) Limited, we are seeking an experienced Administrative Support Specialist to provide high-level administrative support to our team.Job Description:We require a highly organized and detail-oriented individual to manage office systems, control processes, and provide exceptional customer service.The ideal candidate will have at...
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Customer Support Engineer
23 hours ago
Hong Kong Island, Hong Kong SAR China Covestic Inc Full timeCovestic Inc. is hiring a Customer Support Engineer to join our team.About the Job:This position involves providing technical support and assistance to customers via phone, email, and in-person.Key Responsibilities:Respond to and resolve technical issues in a timely and professional manner.Develop and deliver technical training programs to customers and...
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Customer Service Operations Specialist
2 days ago
Hong Kong Island, Hong Kong SAR China PCCW Full timeWe are seeking a highly motivated and detail-oriented Customer Service Operations Specialist to join our team at PCCW. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our services to customers.In this role, you will be responsible for overseeing daily MPF operations, including member onboarding,...
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Customer Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kingboard Holdings Limited Full timeJob OverviewKingboard Holdings Limited is a leading company in the industry, and we are currently seeking a highly skilled individual to join our team as a Customer Service Officer.The ideal candidate will be responsible for implementing international marketing strategies, policies, objectives, and initiatives while focusing entirely on international...
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Customer Service Delivery Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China British Council Full timeJob Description:We are seeking a highly skilled and experienced Customer Service Delivery Specialist to join our team in Hong Kong. As an Exams Support Professional, you will be responsible for providing exceptional customer service experience for customers meeting all British Council Key Performance Indicators (KPIs) for customer satisfaction.Key...