Flight Support Specialist

1 day ago


Hong Kong Island, Hong Kong SAR China Cathay Pacific Airways Limited Full time
Flight Support Specialist

Cathay Pacific Airways Limited is seeking a Flight Support Specialist to join our team at Hong Kong International Airport. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service, assisting passengers at various airport locations, and contributing to a safe and efficient airport operation.

This role demands a high level of communication skills, a customer-centric attitude, and flexibility to adapt to changing situations. If you possess these qualities and are passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

  • Key Responsibilities:
  • Deliver a great customer experience at the airport
  • Provide assistance at check-in counters, departure/arrival areas, and other designated locations
  • Assist behind-the-scenes operations tasks as needed
  • Ensure accurate preparation of flight-related documentation

Requirements:

  • Minimum age of 18
  • High School graduate or above
  • Good command in spoken English; proficiency in Cantonese and Putonghua is an advantage
  • Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
  • Customer service-oriented attitude and good communication skills


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