Head of Customer Care

About the PositionWe are seeking a Head of Customer Care to lead and manage our Customer Care Team. This role is critical in ensuring that we deliver exceptional customer experiences and maintain high standards of complaint handling.Main Responsibilities:Lead and Manage Customer Care TeamDevelop and Implement Comprehensive Customer Experience...

FWD Insurance seeks a seasoned leader to helm its customer operations. As Head of Customer Experience, you will drive strategy and innovation in risk management and claims processing.Key ResponsibilitiesDevelop and implement market-leading strategies for underwriting and claims enhancement using data-driven insights and customer feedback.Ensure alignment...

Job Function: Health Care ProviderVeterinary Services Industry:About UsSouthside Vets prioritizes the health and well-being of every animal that comes through our doors. Our clinic features state-of-the-art surgical facilities and in-house diagnostics, allowing us to provide top-notch care.Role DescriptionThis entry-level position offers an exciting...

Healthcare Provider Job in Veterinary ServicesAbout the RoleThis is a full-time on-site position at Southside Vets, where you will work closely with our experienced team to deliver exceptional animal care and pet care services.Key ResponsibilitiesProviding exceptional animal care and pet careEducating clients on animal health and well-beingDelivering...

Manager, Regional Marketing, Skin Care, Care Chemicals in Asia PacificCOMPANYBASF East Asia Regional Headquarters Ltd.At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees contribute to the BASF Group's success worldwide. Our business comprises the...

Head of Customer Operations page is loadedHead of Customer OperationsApply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332About FWD GroupFWD Group is a pan-Asian life and health insurance business with more than...

Job Description - Senior Customer Care Representative (Ref: 250000AQ) Responsibilities Handle customer enquiries, complaints, and escalated cases via the MTR hotline, providing training, offering advice and support to team members. Monitor daily hotline duties, prepare regular reports, and handle administrative tasks of the team. Notify the management on...

About the Job\As the Head of Customer Experience Analytics, you will play a key role in shaping the development of innovative customer experience measurement and presentation approaches in DBS Bank's Consumer Banking Group.\Key Responsibilities\Customer Experience Insights and Data Management:\\Design and build innovative, dynamic, self-service CE...

Key Areas of Responsibilities: Handling incoming enquiries and complaints from customers Perform order processing and other administrative support Coordinate with different internal parties for smooth delivery operation arrangement Handle ad-hoc assignments as assigned Qualifications, Experience and Characteristics Required: Diploma or above1+ year customer...

Dynamic Team Member Wanted!Our dynamic team at Classy Wheeler Limited is searching for an energetic and enthusiastic Customer Service Officer. As a vital component of our customer service division, you will contribute to delivering unparalleled customer experiences. Your responsibilities will include managing customer interactions, resolving queries, and...

Key Areas of Responsibilities:Handling incoming enquiries and complaints from customersPerform order processing and other administrative supportCoordinate with different internal parties for smooth delivery operation arrangementHandle ad-hoc assignments as assignedQualifications, Experience and Characteristics Required:Diploma or above1+ year customer...

About Fresenius Medical CareFresenius Medical Care is a leading provider of products and services for people with chronic kidney disease. Our company is dedicated to improving the quality of life for patients around the world.Key Responsibilities:Proactively promote our chronic and acute dialysis products to hospitals and dialysis centers.Achieve sales...

Compliance OperationsThe role of Senior FCC Customer Review Manager involves managing various aspects of compliance operations, including regular customer reviews and trigger event reviews for all AML risk levels.Key Responsibilities:Perform regular customer review and trigger event review for all AML risk levels.Act as a checker for regular review and...

About This RoleWe are seeking a skilled Sales and Marketing Executive to join our team at Fresenius Medical Care. As an Account Manager, you will play a critical role in driving business growth by promoting our dialysis products to hospitals and dialysis centers.Responsibilities:Develop and implement sales strategies to achieve business objectives.Build and...

At Alcon, we are committed to delivering innovative solutions that transform lives. As a Product Manager, you will play a key role in establishing our brand as the leader in the field of vision care in Hong Kong.You will be responsible for managing and developing flawless communications to both consumers and customers across different touchpoints. Your goal...

Job Summary:We are seeking a highly skilled and experienced individual to join our team as the Head of Hospital Operations. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our hospitals in Europe, ensuring that we deliver high-quality patient care and achieve our strategic objectives.Key...

Care Quality Manager (HK & APAC) - Telemedicine Company1 week ago Be among the first 25 applicantsAbout the Company:We are a global B2B2C telemedicine platform, active in more than 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend. By transforming the way people access professional...

Job SummaryMass Transit Railway is looking for an experienced Senior Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues promptly, and maintaining a positive attitude. If you are passionate about delivering results and...

OverviewFresenius Medical Care offers a unique opportunity to work with a leading global healthcare company. We are seeking a highly motivated individual to join our sales team as a Account Manager.Job Description:Drive business growth by promoting our dialysis products to hospitals and dialysis centers.Develop and maintain strong relationships with key...

About UsAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly and champion progress as the global leader in eye care.About the RoleThis is an exciting opportunity for a highly motivated and experienced Product Manager to join our team. The successful candidate will be responsible for establishing strong...