Digital Customer Care Specialist

7 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Dynamic Team Member Wanted

Our dynamic team at Classy Wheeler Limited is searching for an energetic and enthusiastic Customer Service Officer. As a vital component of our customer service division, you will contribute to delivering unparalleled customer experiences. Your responsibilities will include managing customer interactions, resolving queries, and collaborating with colleagues to drive business success.

Job Summary

  • Maintain high-quality relationships with customers through active listening and empathetic communication
  • Address client concerns and resolve issues promptly and fairly
  • Liaise with internal stakeholders to optimize processes and improve overall performance

Requirements & Expectations

  • Hold eligibility to work in Hong Kong
  • Fluency in one of the following languages: French, Polish, German, Dutch, Italian, or Spanish
  • Proven track record of delivering exceptional customer service in a fast-paced environment

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