Customer Services Officer
3 days ago
Major Responsibilities:
- Providing efficient and quality customer services, including handling enquiries and complaints via counter services, phone calls, emails, and correspondences.
- Assisting in the development, implementation, and promotion of the facilities and services of the Board.
- Providing support to clients and members of the public on the usage of the Board's computer systems and applications.
- Assisting in the review and enhancement of facilities and services of the Board.
- Providing administrative and operational support as assigned.
- Taking up ad-hoc assignments.
- Required to wear uniforms.
- Working hours will be from 9:00 a.m. to 5:00 p.m.; 3 rest days in 2 weeks (on shift).
Benefits:
Monthly salary up to 35,080 (subject to work experience and qualifications); contract-end gratuity; 14-18 days of annual leave; medical insurance for staff and dependents; and training subsidy.
Application Method:
- Application should be made by completing the BMCPC Job Application Form available from BMCPC's website https://www.bmcpc-info.org.hk/join-us.
- It should be forwarded together with a detailed resume either by clicking Apply Now or by post to the Human Resources and Administration Unit, The Board of Management of the Chinese Permanent Cemeteries, 34/F, Wu Chung House, 213 Queen's Road East, Wanchai, Hong Kong.
- The position applied for should be stated on the envelope or at the subject title of the email.
- The deadline for application is 4 January 2025.
Personal data provided will only be used for recruitment purposes, and personal data of unsuccessful applications will be destroyed within 24 months after completion of the recruitment exercise.
#J-18808-Ljbffr-
Senior Customer Service Officer
1 day ago
Hong Kong Island, Hong Kong SAR China Harvest Personnel Agency Full timeAbout This Role:As an Officer or Sr Officer at Harvest Personnel Agency, you will play a critical role in providing exceptional customer service to our clients and agents. The successful candidate will be responsible for delivering outstanding results, working collaboratively with the team, and contributing to the company's growth and success.Key...
-
Customer service officer
3 weeks ago
Hong Kong, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers’ business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
-
Customer service officer
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Asia Pacific Soft Ltd. Full timeAsia Pacific Soft Limited ("APSoft") is a leading IT software and services company in the industry, delivering strategic advice and solutions, including the design, development, deployment, and operations of end-to-end IT solutions to meet customers' business needs. Role Description As a Customer Service Officer at APSoft, you will play a vital role in...
-
Operation Officer, Customer Service
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full timeJob Description - Operation Officer, Customer Service (240462) Operation Officer, Customer Service - (240462) Responsibilities Provide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL) Assist VIPs in check-in arrangements, immigration and customs clearance Monitor the performance of suppliers / service contractors and...
-
Customer service officer
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeSome careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...
-
Customer Services
6 days ago
Hong Kong Island, Hong Kong SAR China Futu Holdings Limited Full timeCustomer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients.Handle ESOP project processing and provide suggestions for clients in a professional manner.Providing reports and managing documents.Knowledge on KYC and AML...
-
Customer Service Representative
1 day ago
Hong Kong Island, Hong Kong SAR China Harvest Personnel Agency Full timeAbout Us:Harvest Personnel Agency is a leading recruitment agency providing top talent to various industries.Job Summary:We are seeking a customer-focused individual to join our team as an Officer or Sr Officer. The successful candidate will be responsible for providing exceptional hotline services to customers and agents, resolving issues efficiently, and...
-
Customer Service Officer
3 days ago
Hong Kong Island, Hong Kong SAR China KPay Group Full timeResponsibilities:Providing assistance to customers by answering questions, resolving issues, and addressing complaints in a professional and timely manner.Reply to merchants via Whatsapp and record all inquiries (Technical support, Examine, Inquiry application progress, etc.)Identifying customer needs, finding solutions to problems, and ensuring customer...
-
Junior Customer Service Officer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeWonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...
-
Junior Customer Service Officer
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Wonder Full timeWonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly. Currently, Wonder is Hong Kong's first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a...
-
Senior Commercial Services Officer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Pan Asia Pacific Aviation Services Limited Full timeSenior Commercial Services Officer / Commercial Services Officer Qualifications Diploma or equivalent or above At least one (1) year's relevant working experience in commercial services and contract management or similar commercial activities; experience in airport ramp operation and aircraft maintenance services an advantage Proficient in computer...
-
Customer Service Supervisor
2 days ago
Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeOur hotel group offers an array of options across different brands to suit every guest's needs. We are committed to providing exceptional customer service and investing in the learning and development of our colleagues.Role SummaryWe are seeking a Front Office Supervisor who can ensure all interactions with guests are handled professionally, perform check-in...
-
Hong Kong, Central and Western District, Hong Kong SAR China Eureka Language Services Limited Full timeJob Responsibilitiesthe successful candidate will be responsible for:handling a variety of reception-related tasks including greeting and serving guests, monitoring the voicemail system, handling incoming/outgoing mail, arranging couriers' services, etc.performing administrative and clerical duties such as data input, documentation scanning, filing, faxing,...
-
Customer Service Professional
7 days ago
Hong Kong Island, Hong Kong SAR China TOPPAN Edge (Hong Kong) Limited Full timeCompany OverviewTOPPAN Edge (Hong Kong) Limited is a leading provider of innovative solutions.Job DescriptionWe are seeking a Hotline Customer Service Officer to join our team. As a key member, you will be responsible for handling incoming calls from customers and internal stakeholders in a professional manner. Your primary focus will be on life insurance...
-
Customer Service Manager
2 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeAt Mass Transit Railway, we are seeking a highly skilled and experienced professional to join our team as a Customer Engagement Officer.About the RoleWe are looking for an individual who can manage the operations and logistics of our Customer Caring and Engagement team in High Speed Rail (HSR) to provide quality customer services to visitors, passengers, and...
-
Counter Service Officer
7 days ago
Hong Kong Island, Hong Kong SAR China Wings Recruitment Partners Limited Full timeJob OverviewWe are seeking a highly motivated Counter Service Officer to join our retail banking team. As a key member of our team, you will be responsible for handling customer transactions, promoting banking products and services, and providing high-quality servicing to our customers.The ideal candidate will have excellent communication skills, be...
-
Customer Service Officer, Multiple Openings
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full timeStart Your Career with Bowtie Customer Service Team Bowtie's mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from up-and-coming talents is always our priority. There are many advantages to developing your career in a next generation...
-
Customer Service Officer
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kingboard Holdings Limited Full timeResponsibilities: Implementing the international marketing strategy, policies, objectives and initiatives Focuses entirely on international markets and will involve working closely with Overseas customers Responsible for maintaining and communicating contracts/projects with end customers Adaptive to regular overseas travel Ad hoc assignments as required...
-
Customer Service Ambassador
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeRole OverviewCathay Pacific Airways Limited is committed to delivering exceptional customer experiences across our airport network. As a Customer Service Officer, you will be the face of our brand, providing seamless support to passengers from check-in to boarding.This role requires a high level of flexibility, with working hours including shifts,...
-
Customer Service Representative
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Chong Hing Bank Limited Full timeWe are seeking a highly skilled Counter Service Officer to join our team at Chong Hing Bank Limited.About the Role:This is a customer-facing role that requires excellent communication and interpersonal skills.The successful candidate will promote and advise customers on banking products and services.They will also be responsible for delivering efficient and...