Customer Service Representative

3 days ago


Hong Kong Island, Hong Kong SAR China Harvest Personnel Agency Full time

About Us:

Harvest Personnel Agency is a leading recruitment agency providing top talent to various industries.

Job Summary:

We are seeking a customer-focused individual to join our team as an Officer or Sr Officer. The successful candidate will be responsible for providing exceptional hotline services to customers and agents, resolving issues efficiently, and maintaining a positive attitude.

Key Responsibilities:

  • Provide prompt and courteous service to customers and agents, ensuring their concerns are addressed in a timely manner.
  • Solve problems effectively, using sound judgment and communication skills to resolve complex issues.

Requirements:

  • A Diploma graduate with at least 2 years' experience in customer service, preferably in the insurance industry.
  • Possess excellent presentation, interpersonal, and communication skills, enabling you to build strong relationships with clients and colleagues.
  • Independent and customer-oriented, with the ability to work under pressure and manage time effectively.
  • Proficient in both spoken and written Chinese and English.
  • Candidates with more experience will be considered for the Senior Officer position.

What We Offer:

  • A competitive salary, negotiable based on experience.
  • The opportunity to work in a dynamic and supportive environment.


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