Customer Service Supervisor
4 days ago
Our hotel group offers an array of options across different brands to suit every guest's needs. We are committed to providing exceptional customer service and investing in the learning and development of our colleagues.
Role SummaryWe are seeking a Front Office Supervisor who can ensure all interactions with guests are handled professionally, perform check-in and check-out functions efficiently, and build relationships with guests to enhance their experience.
Essential Skills- Deliver exceptional customer service by handling all guest interactions professionally
- Perform front office duties including check-ins, check-outs, and cashiering with accuracy and efficiency
- Develop and maintain positive relationships with guests to increase loyalty
- Conduct training programs for new team members
Candidates must possess excellent communication skills in English, Cantonese, and Putonghua.
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Customer Service and Operations Supervisor
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Vitasoy International Full timeJob RequirementsWe are seeking a highly motivated Customer Service and Operations Supervisor to join our Vitasoy International team. In this role, you will be responsible for supervising customer-facing staff, managing daily operations, and ensuring exceptional customer experiences.Key ResponsibilitiesSupervise and mentor customer-facing staff, providing...
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Customer Service Representative
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Air Charter Service Part timeOur company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...
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Customer Service Expert
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAt AIA International Limited, we are committed to creating a healthier, more sustainable future for everyone.We aim to achieve this by fostering a culture of innovation and collaboration that drives meaningful change.About the RoleThis role is responsible for handling customer inquiries and complaints related to various activities within our operation...
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Officer, Customer Services
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeOfficer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking,...
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Customer Service Representative
14 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Summary: We are seeking a highly motivated and organized Senior Officer to provide administrative support to our marketing teams related to customer service. About the Role: The successful candidate will be responsible for handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as handling customer...
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Customer Service Ambassador
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeResponsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor's guidance. Support branch administrative and operational duties as required. Minimum...
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Customer Service Ambassador
13 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full timeJob DescriptionWe are seeking a skilled Customer Service Ambassador to join our team at Bank of Communications (Hong Kong) Limited.The successful candidate will introduce digital banking services to customers in the bank hall, enhance their digital customer service experience, and collect feedback for improvement.They will handle customers' inquiries,...
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Facilities and Services Supervisor
10 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Baptist University Full timeFacilities and Services SupervisorThe HKBU Chinese Medicine Hospital Company Limited operates under a public-private partnership model, adopting a unique approach to delivering high-quality healthcare services. As a Facilities and Services Supervisor, you will be responsible for overseeing the day-to-day operations of supporting services, ensuring that they...
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Senior Customer Service Professional
14 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeJob Overview:We are seeking a highly skilled and experienced Customer Service Representative to join our team at International Executive Service Corps. As a key member of our Direct Channels division, you will be responsible for delivering exceptional customer service and support to our clients through various channels.Main Responsibilities:Provide prompt...
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Building Services Supervisor
12 hours ago
Hong Kong Island, Hong Kong SAR China Worldwide Consulting Group Full timeThe Building Services Supervisor will be responsible for managing our hotel's building services team in Hong Kong.Your key duties will include:Team Leadership: Lead and supervise the performance of the building services team, ensuring high standards are maintained.Maintenance Scheduling: Coordinate with contractors to schedule maintenance activities,...
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Guest Services Supervisor
2 days ago
Hong Kong Island, Hong Kong SAR China Kai Tak Sports Park Full timeAbout the RoleThe Guest Services Supervisor will oversee the day-to-day operations of guest services at Kai Tak Sports Park.Key Responsibilities:Team Management: Support the hiring, training, and monitoring of team members.Event Planning: Collaborate with the Manager - Guest Services to plan and execute events.Crisis Management: Develop and implement...
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Financial Services Professional
14 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAt International Executive Service Corps, we're seeking a skilled Financial Services Professional to join our team in Loans & Credit Operations.You will be responsible for assisting the team supervisor in supporting retail banking mortgage loan application processing and executing the checker role in daily operations. This involves:Verifying the accuracy of...
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Insurance Industry Customer Support Supervisor
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Crossings Executive Search Full timeWe are seeking an accomplished Insurance Industry Customer Support Supervisor to join our team at Crossings Executive Search. As a key member of our customer service division, you will be responsible for ensuring seamless customer experiences across multiple channels.The ideal candidate will have a minimum of 8 years of experience in customer service...
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Customer Service Representative
10 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full timeAbout the Role:We are seeking a motivated and results-driven Banking Customer Support Specialist to join our Retail Banking division. As a key member of our team, you will be responsible for delivering exceptional customer service and support through multiple channels.Key Responsibilities:Deliver consistent quality services, handle customer...
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Customer Service Specialist
12 hours ago
Hong Kong Island, Hong Kong SAR China Global Executive Consultants Ltd. Full timeJob Title: Customer Service Specialist - Luxury ProductsWe are seeking a high-caliber customer service specialist to join our team at Global Executive Consultants Ltd. as a Customer Service Specialist - Luxury Products.About the RoleThe successful candidate will be responsible for delivering exceptional customer service to high-end clients, responding...
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Food Service Supervisor Lead
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Sports Institute Full timeAbout the RoleWe are looking for a talented and experienced Catering Supervisor to join our team at the Hong Kong Sports Institute. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service, managing staff, and maintaining high standards of food quality and safety.The ideal candidate will have a strong...
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Customer Service Executive
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Jebsen Group Full timeJebsen Motors is today one of the largest Porsche dealer groups in the world, having started a relationship with the German sports car brand in 1955 importing the first Porsche car to Hong Kong. Today, it delivers a premium ownership experience in Hong Kong, Macau and Mainland China with a clear focus on personalised and attentive service. Purpose of the Job...
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Customer Services Manager
17 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full time(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking) Job No.: 499431Employment Type: Full timeDepartments: Corporate Credit Management CentreJob Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...
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Property Management Services Supervisor
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeJob Description - Property Management Services SupervisorThe Mass Transit Railway is looking for an experienced Property Management Services Supervisor to join its team. The successful candidate will be responsible for overseeing the day-to-day operation of residential properties, managing staff and contractors, and ensuring compliance with external...
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Examination Centre Supervisor
16 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Pearson Full timeAbout the RoleThe Examination Centre Supervisor will be responsible for supervising the administration and invigilation of examinations at our test centres, providing high-quality customer service to candidates and supporting the team to achieve excellent results.