Guest Services Ambassador

2 months ago


Hong Kong, Hong Kong SAR China The Langham, Hong Kong Full time

Job Summary

. Perform concierge / lobby guest relations duties including baggage and transportation arrangement; Greet VIP guests ; Assist the Langham Club, Business Centre and Guest Services areas whenever necessary; Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures; Promote hotel facilities including Health Club, Business Centre and F&B outlets; Offer professional traveling tips and insights to hotel guests Requirement . Minimum 1 years working experience in hotel industry. Diploma or above. Independent & confident to work under pressure. Good interpersonal skills. Good team player with excellent communication skills ; & Additional language would be an advantage.

*Fresh Graduate will also be considered.



  • Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Perform concierge and lobby guest relations duties, including...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job SummaryAt Marriott International, we're seeking a skilled Guest Experience Ambassador to deliver exceptional service to our guests. As a key member of our team, you will be responsible for creating memorable experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...

  • Service Ambassador

    1 month ago


    Hong Kong, Hong Kong SAR China Bank of Singapore Full time

    Main Duties Responsible for attending to all invited clients and guests at Bank of Singapore centre. Acknowledge all clients upon arrival. Escort clients to the meeting suite. Interact and communicate with clients as needed. Support daily operations of our Client Centre at IFC. Attend to all aspects of service and request by the clients and their bankers....


  • Hong Kong, Central and Western District, Hong Kong SAR China Louis Vuitton Malletier Full time

    Job SummaryWe are seeking a highly skilled and passionate Client Services Advisor to join our team at Louis Vuitton Malletier. As a Client Services Advisor, you will be an ambassador of the Brand, ensuring that every client is treated according to the Louis Vuitton Promise.Key Responsibilities:Ensure the daily operations of the Call Center are smooth and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    About The Peninsula Hong KongThe Peninsula Hong Kong is a legendary hotel that has been a symbol of excellence in the hospitality industry for over 90 years. Our hotel is a blend of grandeur and nostalgia, with a commitment to providing exceptional service to our guests.Job SummaryWe are seeking a highly skilled and experienced Guest Relations Executive to...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    **Job Summary**The Peninsula Hong Kong is seeking a highly skilled Guest Relations Executive to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest services and administrative support to ensure a seamless and memorable experience for our valued guests.Key Responsibilities:Provide personalized guest...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job SummaryAt Marriott International, we're looking for a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.Key ResponsibilitiesProcess operational needs and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

    Job SummaryAt Marriott International, we're looking for a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.Key ResponsibilitiesProcess operational needs and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Guest Relations Host.About the Role:We are looking for someone who has a Higher Diploma in Hotel Management or equivalent, with a strong background in the Service Industry.The ideal candidate will have a minimum of 1 year experience in a customer-facing role,...

  • Club Ambassador

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Club Ambassador. The ideal candidate will possess excellent communication skills in English, Cantonese, and Putonghua, with a minimum of 1 year of experience in the service industry, preferably in Hotel Front Office or airline operations.Key...

  • Club Ambassador

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    We are seeking a highly skilled and experienced professional to join our team as a Club Ambassador at Shangri-La.About the Role:We are looking for someone with a minimum of 3 years of experience in the Front Office/Guest Relations department of an international-class hotel.The ideal candidate will have an excellent command of spoken English, Cantonese, and...

  • Club Ambassador

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

    About Us:Shangri-La is a renowned hospitality company seeking a highly skilled and motivated individual to join our team as a Club Ambassador. As a key member of our team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Minimum 1 year of work experience in...

  • Lounge Ambassador

    4 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    About the RoleCathay Pacific Airways Limited is seeking a highly skilled and customer-focused individual to join our team as a Lounge Ambassador. As a key member of our lounge operations team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our valued passengers.Key ResponsibilitiesCustomer Service:...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full time

    Job SummaryOcean Park is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional guest services, handling guest inquiries and complaints, and ensuring a positive experience for our visitors.Key ResponsibilitiesProvide guest services,...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    We are seeking enthusiastic and dedicated individuals who possess a positive service mindset, exceptional interpersonal skills, and a passion for delivering outstanding guest experiences. 17 paid public holidays Comprehensive and competitive benefits package Choice between MPF or ORSO retirement plans Primary Responsibilities: Address guest inquiries...

  • club ambassador

    2 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.The business has complementary operations in property-related fields including hotels, property management, serviced apartments, etc. The company is looking for a Club Ambassador to join their the team.Report to the ManagerFast-paced and dynamic environmentDiscretionary year-end bonusabout the job.Maintain a prominent presence and be...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hong Kong Full time

    Position OverviewAs a vital member of our team, the Service Centre Associate plays a crucial role in ensuring exceptional guest experiences at Rosewood Hong Kong.Key ResponsibilitiesFoster positive interactions with guests and colleagues, building strong working relationships.Professionally manage all incoming calls, adhering to established telephone...

  • Guest Services Manager

    4 months ago


    Hong Kong, Central and Western District, Hong Kong SAR China Butterfly Hospitality (HK) Limited Full time

    Roles and Responsibilities:Responsible for various front office duties, including on-day room sales and night audit management;Act as a shift leader of front desk and duty manager of the hotel.Supervise and ensure that frontline staff provide guests with exceptional service and engage guests in delightful conversations;Achieve high level of guest...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    **About The Peninsula Hong Kong**The Peninsula Hong Kong is a legendary hotel that has been a symbol of luxury and excellence since 1928. As a Guest Experience Specialist, you will be part of a team that strives to provide exceptional service to our guests.**Key Responsibilities:**Handle guest inquiries and provide recommendations on local attractions,...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Manager to join our team at The Langham, Hong Kong. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of our hotel's front desk and guest services.Key Responsibilities:Monitor and oversee the daily operation of the Front...