Guest Services Representative

Job SummaryOcean Park is seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional guest services, handling guest inquiries and complaints, and ensuring a positive experience for our visitors.Key ResponsibilitiesProvide guest services,...

Job SummaryWe are seeking a highly skilled and experienced Guest Services Manager to join our team at The Langham, Hong Kong. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient operation of our hotel's front desk and guest services.Key Responsibilities:Monitor and oversee the daily operation of the Front...

**About The Peninsula Hong Kong**The Peninsula Hong Kong is a renowned luxury hotel that has been a symbol of elegance and sophistication since its opening in 1928. As a Customer Service Representative, you will be part of a team that strives to provide exceptional service to our discerning guests.**Key Responsibilities:**Welcoming guests in a friendly and...

Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott International. As a Guest Relations Officer, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide guests with directions and information...

About The Peninsula Hong KongThe Peninsula Hong Kong is a legendary hotel that has been a symbol of luxury and excellence since its opening in 1928. Located in the heart of Hong Kong's vibrant Tsim Sha Tsui district, our hotel offers stunning harbour views and a unique blend of grandeur and nostalgia.Job SummaryWe are seeking a highly skilled and experienced...

About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at JLL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and guests, ensuring a positive and professional experience.Key ResponsibilitiesProvide professional and polite...

About the RoleWe're seeking a charismatic and detail-oriented Customer Service Representative to join our team at Pirata Group. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, handling bookings, complaints, and inquiries in a prompt, efficient, and polite manner.Key ResponsibilitiesGreet...

Job SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Perform concierge and lobby guest relations duties, including...

Job SummaryThe Customer Service Representative will be responsible for ensuring the highest level of safety, security, and service standards for ground operations at AirAsia.Key ResponsibilitiesVerify passenger documentation, including passports and boarding passes, to ensure compliance with airline regulations.Conduct luggage and carry-on inspections,...

We are seeking enthusiastic and dedicated individuals who possess a positive service mindset, exceptional interpersonal skills, and a passion for delivering outstanding guest experiences. 17 paid public holidays Comprehensive and competitive benefits package Choice between MPF or ORSO retirement plans Primary Responsibilities: Address guest inquiries...

Job SummaryAt Marriott International, we're seeking a skilled Guest Experience Ambassador to deliver exceptional service to our guests. As a key member of our team, you will be responsible for creating memorable experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...

Roles and Responsibilities:Responsible for various front office duties, including on-day room sales and night audit management;Act as a shift leader of front desk and duty manager of the hotel.Supervise and ensure that frontline staff provide guests with exceptional service and engage guests in delightful conversations;Achieve high level of guest...

We are seeking enthusiastic individuals who possess a strong passion for service excellence, a positive attitude, and exceptional interpersonal and communication skills to excel in this dynamic role. 17 paid public holidays Outstanding industry-leading benefits Choice of MPF or ORSO retirement plans Key Responsibilities: Address guest inquiries...

We are seeking enthusiastic individuals who possess a passion for service excellence, a positive attitude, and exceptional interpersonal and communication skills to take on this rewarding role. 17 paid public holidays Outstanding benefits that lead the market Choice between MPF or ORSO retirement plans Primary Responsibilities: Addressing guest...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

Roles and Responsibilities:Responsible for various front office duties, including greeting guests and processing check-ins and check-outs in a courteous and efficient manner;Provide guests with exceptional service and engage them in delightful conversations;Achieve high level of guest satisfaction by anticipating guests' needs and providing prompt...

Position OverviewAt Rosewood Hong Kong, we foster a unique culture where our Associates are encouraged to view life through a lens of endless opportunities. Our mission is to cultivate an innovative environment that embodies casual yet sophisticated hospitality, empowering our team members to create unforgettable experiences for themselves, their colleagues,...

Position Overview: We are seeking a dedicated individual who possesses: A Higher Diploma in Hospitality Management or a related field At least 1 year of experience in the service sector, ideally within Hotel Front Office or airline services A self-driven and organized approach to work The ability to perform independently and thrive under pressure A...

Job Title: Water Park Guest Service - Part-time Guest Service ManagerDepartment: Water Park Guest Service DepartmentJob Type: Temporary / Part-timeJob Nature:The incumbent will be responsible for creating an exceptional guest experience through all guest areas at ticketing & enquiry counter, admission gate, and cabana area. He/she must handle guest comments...

**Job Summary**Rosewood Hong Kong is seeking a highly skilled and dedicated Service Centre Associate to join our team. As a key member of our service team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key Responsibilities:Provide personalized service to guests, responding to their...