Customer Service Representative

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China JLL Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at JLL. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and guests, ensuring a positive and professional experience.

Key Responsibilities

  • Provide professional and polite responses to client and guest inquiries via phone, email, and in-person
  • Manage employee and guest badges and building card records
  • Assist with meeting and conference room bookings
  • Support and coordinate workplace initiatives and events
  • Follow up on client and guest requests and complaints
  • Perform general office administrative duties as assigned

Requirements

  • Diploma or above with previous experience as a Receptionist or related role
  • Proficient in phone systems and providing professional and polite responses
  • Excellent communication, organizational, and multitasking skills
  • Experience in supporting workplace initiatives and handling client requests/complaints is a plus

About JLL

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.

Our Culture

We are committed to creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential. We believe that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.



  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Customer Service RepresentativeAbout Classy Wheeler LimitedClassy Wheeler Limited is a leading e-commerce company specializing in electronic and camera products. We are expanding our global customer service team and seeking a foreign-speaking Customer Service Representative to join our fast-paced team.Job ResponsibilitiesProvide exceptional customer service...


  • Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    About the Role:We are seeking a highly skilled and experienced Customer Service Representative to join our team at HKT. As a Customer Service Representative, you will be responsible for handling inbound and written inquiries from customers, providing timely and professional service, and resolving problems independently.Key Responsibilities:Handle customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full time

    Job Responsibilities:We are seeking a highly skilled and experienced professional to join our team at TÜV SÜD as a Customer Service Representative. As a key member of our customer service team, you will be responsible for:Coordinating and monitoring project activities throughout the project life cycle.Providing formal communication channels to our...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

    About AIAAIA is a leading insurance company that provides a wide range of insurance products to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for handling customer inquiries and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Manulife. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Maersk Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Maersk. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer service operations for our...


  • Hong Kong, Central and Western District, Hong Kong SAR China TÜV SÜD Full time

    Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a CS Representative at TÜV SÜD. As a key member of our customer service team, you will be responsible for coordinating and managing test plans and prices with customers during contract review, ensuring timely delivery of test reports, certificates, and invoices.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    Customer Service Representative OpportunityAbout Our ClientProjob21 Ltd. is seeking a talented individual to join our e-commerce and client services team in Shanghai.Job ResponsibilitiesDeliver exceptional customer service to high-end clients in the Greater Bay AreaProvide timely and high-quality services to all incoming inquiriesResolve customer complaints...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Company 28 - Manulife (International) Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to agents and customers, handling enquiries and resolving complex cases in a timely and...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving complex issues in a timely and professional manner.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    Unlock New Opportunities with HSBC Are you looking for a career that will take you further? At HSBC, we offer opportunities, support, and rewards that will help you achieve your goals. Our Wealth and Personal Banking division is a key area of our business, providing borderless banking and world-class wealth management to our customers. We are seeking a...


  • Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Centre, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring a positive experience.Key ResponsibilitiesProvide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the RoleWe are seeking a highly skilled Senior Customer Service Representative to join our Customer Engagement Team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issuesCollaborate with...


  • Hong Kong, Central and Western District, Hong Kong SAR China WomenTech Network Full time

    Job DescriptionJob Title: Customer Financial Services RepresentativeJob Summary:We are seeking a highly motivated and detail-oriented Customer Financial Services Representative to join our team at WomenTech Network. As a key member of our financial operations team, you will be responsible for ensuring the timely and accurate collection of customer payments,...


  • Hong Kong, Central and Western District, Hong Kong SAR China abercrombie-fitch-co. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a positive and welcoming store environment, and driving sales through effective product knowledge and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Contact Center, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesHandle customer...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time

    **About The Peninsula Hong Kong**The Peninsula Hong Kong is a renowned luxury hotel that has been a symbol of elegance and sophistication since its opening in 1928. As a Customer Service Representative, you will be part of a team that strives to provide exceptional service to our discerning guests.**Key Responsibilities:**Welcoming guests in a friendly and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    About the RoleCathay Pacific Airways Limited is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our airport operations team, you will be responsible for delivering exceptional customer experiences to our passengers.Key ResponsibilitiesRepresent the Cathay Pacific brand and provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Service Representative in our Customer Contact Centre. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Senior Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve...