Guest Relations Ambassador

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Guest Relations Host.

About the Role:

  • We are looking for someone who has a Higher Diploma in Hotel Management or equivalent, with a strong background in the Service Industry.
  • The ideal candidate will have a minimum of 1 year experience in a customer-facing role, with excellent communication and interpersonal skills.
  • As a Guest Relations Host, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
  • You will be a self-motivated, well-organized, and independent team player, with a strong ability to work in a fast-paced environment.
  • Fluency in spoken English, Cantonese, and Mandarin is essential for this role, as you will be interacting with guests from diverse backgrounds.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • The chance to work with a world-renowned hospitality brand

Confidentiality:

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes.



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