Membership Ambassador
7 days ago
The West Kowloon Cultural District Authority is seeking a highly skilled and passionate individual to join our team as a Membership Ambassador. As a key member of our team, you will play a vital role in delivering exceptional member services and experiences.
Key Responsibilities:
- Maintain the smooth operation of the Hong Kong Palace Museum membership counter by providing outstanding member services and experiences.
- Assist members with membership-related inquiries and provide timely resolutions.
- Promote the Hong Kong Palace Museum membership to general visitors and increase membership sales.
- Assist in members' or patrons' events when required.
Requirements:
- Possess a higher diploma or above in any discipline, preferably with experience working in art/culture venues, tourism, and/or hospitality sectors.
- Have frontline or sales experience, preferably in a customer-facing role.
- Have an interest in or experience related to Chinese art and culture, which will be an advantage.
- Be proficient in Putonghua and spoken English, with Cantonese being a must.
- Be outgoing, friendly, and customer service-minded.
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