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Club Ambassador
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Club Ambassador at Shangri-La.
About the Role:
- We are looking for someone with a minimum of 3 years of experience in the Front Office/Guest Relations department of an international-class hotel.
- The ideal candidate will have an excellent command of spoken English, Cantonese, and Putonghua.
- Leadership skills and self-motivation are essential for this role.
- The successful candidate will be able to work independently and under pressure.
Key Responsibilities:
- Provide exceptional guest service and ensure a seamless experience for our valued customers.
- Lead and motivate the Front Office team to deliver outstanding results.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and excellent guest experiences.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a world-class hotel brand.