Guest Services Ambassador
2 weeks ago
We are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their needs and requests in a timely and professional manner.
- Assist with concierge duties, including making travel arrangements, booking reservations, and providing recommendations for local attractions and activities.
- Work closely with the Langham Club, Business Centre, and Guest Services teams to ensure seamless service delivery.
- Handle guest comments and complaints in a professional and courteous manner, resolving issues promptly and efficiently.
- Promote hotel facilities and services, including the Health Club, Business Centre, and F&B outlets.
- Offer expert advice and insights to guests on local attractions, events, and activities.
- Minimum 1 year of experience in the hotel industry.
- Diploma or above in a relevant field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Additional language skills are an advantage.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Guest Services Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.Perform concierge and lobby guest relations duties, including...
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Guest Experience Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timeJob SummaryAt Marriott International, we're seeking a skilled Guest Experience Ambassador to deliver exceptional service to our guests. As a key member of our team, you will be responsible for creating memorable experiences that exceed our guests' expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
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Service Ambassador
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full time{"title": "Service Ambassador", "description": "Main ResponsibilitiesAs a Service Ambassador at Bank of Singapore, you will be responsible for delivering exceptional client experiences. Your key duties will include:Welcoming and escorting clients to the meeting suite, ensuring a seamless and professional experience.Providing administrative and logistical...
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Guest Service Ambassador
2 weeks ago
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Guest Service Ambassador
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timeAbout Marriott InternationalWe are a global hospitality leader, dedicated to delivering exceptional experiences for our guests and colleagues alike.Our commitment to diversity, equity, and inclusion drives our hiring process, ensuring that our workforce reflects the communities we serve.We strive to create a culture of belonging, where every individual feels...
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Guest Service Ambassador
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Hong Kong, Central and Western District, Hong Kong SAR China Cordis, Hong Kong Full timeJob Summary We are seeking a dedicated individual to provide exceptional service and create memorable experiences for our guests and colleagues at Cordis, Hong Kong. Key Responsibilities Assist in the smooth operation of our busy Front Office, ensuring seamless guest experiences. Deliver outstanding customer service, adhering to our hotel's high standards...
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Guest Services Liaison
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Provide warm and welcoming service to...
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Service Ambassador
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Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore Full time{"Main Duties": "Main DutiesAs a key member of our team, you will be responsible for delivering exceptional client experiences at our Bank of Singapore centre. Your primary focus will be on attending to all invited clients and guests, ensuring their needs are met with professionalism and courtesy.Provide personalized support to clients, escorting them to...
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Client Services Ambassador
1 month ago
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Guest Relations Ambassador
1 month ago
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Guest Relations Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full time**Job Summary**The Peninsula Hong Kong is seeking a highly skilled Guest Relations Executive to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest services and administrative support to ensure a seamless and memorable experience for our valued guests.Key Responsibilities:Provide personalized guest...
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Guest Relations Ambassador
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China The Peninsula Hong Kong Full timeWe are seeking a talented Guest Relations Executive to join our team at The Peninsula Hong Kong.About the Role:Provide exceptional guest services and administrative support to ensure a seamless experience for all guests.Ensure pre-stay arrangements and check-in for assigned VIPs are handled with precision and care.Perform lobby duties, promote goodwill, and...
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Customer Experience Ambassador
3 weeks ago
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Guest Experience Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timeJob SummaryAt Marriott International, we're looking for a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.Key ResponsibilitiesProcess operational needs and...
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Guest Experience Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full timeJob SummaryAt Marriott International, we're looking for a skilled Guest Experience Expert to join our team. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.Key ResponsibilitiesProcess operational needs and...
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Guest Relations Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full timeWe are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Guest Relations Host.About the Role:We are looking for someone who has a Higher Diploma in Hotel Management or equivalent, with a strong background in the Service Industry.The ideal candidate will have a minimum of 1 year experience in a customer-facing role,...
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Club Ambassador
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full timeWe are seeking a highly skilled and experienced professional to join our team at Shangri-La as a Club Ambassador. The ideal candidate will possess excellent communication skills in English, Cantonese, and Putonghua, with a minimum of 1 year of experience in the service industry, preferably in Hotel Front Office or airline operations.Key...
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Hotel Ambassador
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Hyatt Corporation Full timeJob SummaryThe Chief Concierge is a key member of the Front Office team, responsible for ensuring exceptional guest experiences and seamless service delivery.Key Responsibilities:Supervise and coordinate the Concierge team to provide efficient and courteous services to guests.Monitor and maintain high standards of service quality, cleanliness, and...
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Hotel Ambassador
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Langham, Hong Kong Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at The Langham, Hong Kong. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring that every guest has a memorable and enjoyable stay with us.Key Responsibilities:Provide personalized concierge...
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Club Ambassador
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Full timeWe are seeking a highly skilled and experienced professional to join our team as a Club Ambassador at Shangri-La.About the Role:We are looking for someone with a minimum of 3 years of experience in the Front Office/Guest Relations department of an international-class hotel.The ideal candidate will have an excellent command of spoken English, Cantonese, and...