Customer Experience Ambassador

10 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Marriott International Full time

Job Summary

We're seeking a skilled and enthusiastic Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you'll be responsible for delivering exceptional guest experiences that exceed our guests' expectations.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share knowledge of the local area with guests.
  • Ensure a safe work environment and maintain confidentiality at all times.
  • Protect company assets and uphold quality standards.
  • Represent Marriott International in a professional manner at all times.

Requirements

  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

What We Offer

Marriott International is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.


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