Sales Business Development Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

At Cathay Pacific Airways Limited, we are seeking a highly skilled Sales Support Specialist to join our team. This role is responsible for providing sales services to business opportunities from direct customers, internal referrals or via indirect channels.

About the Role

This job holder will assist the team in achieving agency sales target, to grow trade relationship and promote Cathay Pacific's brand in HKG market. Key Responsibilities include Revenue Generation, Specialized Trade Support Service, and Marketing events & activities.

Responsibilities
  • Actively initiate and follow up on sales actions to drive revenue growth.
  • Acquire high-value customers and trade partners by leveraging insights and data approach.
  • Support MICE business and capture group revenue with new sales tools.
  • Support direct customer business opportunities referred by internal teams or indirect channels.
  • Conduct timely performance review to maximize potential revenue.
  • Engage in sales & operations issues to accelerate our trade support.
  • Work closely with internal teams, such as CAF, REV, APT, CCD, FIN, GGT, etc., to meet operational requirements.
  • Collaborate with Sales Service Team and Group Service Team on day-to-day duties including fare quotation, booking creations, payment collection, ticketing fulfillment, etc.
  • Assist project leader to coordinate seasonal marketing events with stakeholders for HK Trade Sales.
  • Support and cooperate with sales team to organize marketing activities.
  • Work with marketing team to facilitate trade promotion of CX with respective marketing materials/template.
Requirements
  • Minimum 3 to 5 years of airline commercial or sales experience.
  • Efficient use of Airlines Reservations system, good knowledge on fare rules and ticketing issues.
  • Good spoken and written Chinese, English, and Mandarin.
  • Able to adopt various interpersonal styles to work effectively with a wide range of colleagues, customers, and stakeholders.
  • Strong negotiation skills & sense of responsibility.
  • Willing to work or connect with business partners and internal teams during non-office hours.
About Us

Cathay Pacific is an Equal Opportunities Employer. We offer a competitive salary ranging from $55,000 to $80,000 per annum, depending on experience. If you are a motivated and results-driven individual looking for a challenging role, please submit your application.

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