Lounge Service Representative

Key ResponsibilitiesWe are seeking a Lounge Service Representative who will deliver outstanding service to customers, anticipating their needs and providing personalized assistance.The ideal candidate will interact with customers, address inquiries, handle feedback and complaints, and initiate conversations to build rapport.This role involves delivering...

Cathay Pacific Airways Limited is committed to providing world-class services to our customers. We are seeking an Airport Lounge Representative who can deliver exceptional service and ensure a seamless experience for our guests. This role involves interacting with customers, anticipating their needs, and initiating conversations to build rapport and offer...

We are seeking a seasoned professional to lead our lounge services as the Lounge Service Excellence Leader. As a member of our team, you will drive service excellence, foster strong relationships, and create memorable experiences for our customers.ResponsibilitiesDevelop and implement strategies to enhance the overall lounge experience, including quality...

Job Overview:Cathay Pacific Airways Limited seeks an experienced professional to fill the role of Lounge Duty Manager. Reporting directly to the Lounge Service Delivery Manager, this position plays a vital part in delivering exceptional service to our First and Business class lounge customers at Hong Kong International Airport.

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

Cathay Pacific Airways Limited is a leading international airline that operates with a commitment to service excellence. As the Lounge Duty Manager, you will play a critical role in delivering exceptional customer experiences and ensuring seamless lounge operations.Key Responsibilities:Lead the front of house team to provide outstanding service and ensure...

At Cathay Pacific Airways Limited, we are seeking a highly skilled Airport Lounge Operations Manager to join our team. As the key holder of lounge operations, you will be responsible for managing the front-of-house and back-of-house teams to deliver exceptional service experiences to our premium customers.Key ResponsibilitiesLead a high-performing team to...

Career Opportunity: Airport Hospitality Lead at Cathay Pacific Airways LimitedAbout Us:Cathay Pacific Airways Limited is a global airline that offers premium services to its customers. We are seeking an experienced individual to join our team as the Airport Hospitality Lead.Job Description:Support the Lounge Service Delivery Manager and be responsible for...

We are seeking a highly skilled Ambassador and Member Services Representative to join our team at the West Kowloon Cultural District Authority.About the Role:As an Ambassador and Member Services Representative, you will be responsible for providing exceptional customer service in our member's lounge;You will handle customer inquiries and complaints, ensuring...

Job Description">We are seeking a highly motivated and organized individual to join our team as a Customer Service Executive. As a key member of the Sands Lounge team, you will be responsible for providing exceptional customer service to VIP patrons and ensuring the smooth operation of the lounge.Your primary responsibilities will include acting as the point...

Job Summary">We are looking for a skilled and experienced professional to join our team as a Customer Service Executive. The successful candidate will be responsible for providing exceptional customer service to VIP patrons and ensuring the smooth operation of the Sands Lounge.The ideal candidate will have a strong background in customer service, sales, or a...

Cathay Pacific Airways Limited is a world-class airline that embodies service excellence in every aspect of its operations. As the Lounge Duty Manager, you will play a pivotal role in delivering exceptional experiences to our premium customers.

About the Job:Lead the front-of-house team to ensure seamless service delivery and compliance with company standards.Collaborate with back-of-house teams on operations, food safety, and quality control for a world-class lounge experience.The successful candidate will possess strong leadership and problem-solving skills, with the ability to work...

At Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet...

Job OverviewThe Frontline Service Representative plays a critical role in ensuring that our customers receive the highest level of service. As a Frontline Service Representative, you will be responsible for handling customer enquiries and complaints in a prompt and professional manner.Main ResponsibilitiesProvide high-quality customer service through various...

Our lounges are designed to provide a haven for travelers, offering an unparalleled level of comfort and service. As a member of our team, you will be responsible for managing the daily operations of our First and Business class lounges at Hong Kong International Airport.To succeed in this role, you must have a strong background in hospitality and a passion...

Our company, Air Charter Service, is a leading charter provider that delivers exceptional experiences to our clients.We are seeking an enthusiastic individual to join our team as a Telemarketing Specialist. As a key member of our sales team, you will be responsible for promoting our services to potential customers through warm calls and other marketing...

Act as the point of contact at the Sands Lounge with Sales team and VIP patrons. Maintain the Sands Lounge operation smoothly including ferry ticketing and providing excellent lounge services to VIP patrons. Responsible for completing the ferry daily report and distribute to respective departments on timely basis. Provide administrative support for sales...

About the PositionThe Guest Service Representative is responsible for providing quality service in a friendly, natural, courteous manner and always being attentive. Reporting to the Assistant Front Office Manager, this role requires a strong focus on delivering exceptional guest experiences.