Lounge Operations Manager

Cathay Pacific Airways Limited is seeking a highly skilled and experienced Lounge Duty Manager to join our team at Hong Kong International Airport.Job DescriptionThe Lounge Duty Manager will be responsible for managing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company standards.The...

Job Overview:Cathay Pacific Airways Limited seeks an experienced professional to fill the role of Lounge Duty Manager. Reporting directly to the Lounge Service Delivery Manager, this position plays a vital part in delivering exceptional service to our First and Business class lounge customers at Hong Kong International Airport.

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

Job Summary">We are looking for a skilled and experienced professional to join our team as a Customer Service Executive. The successful candidate will be responsible for providing exceptional customer service to VIP patrons and ensuring the smooth operation of the Sands Lounge.The ideal candidate will have a strong background in customer service, sales, or a...

For US-based job applicants - If you require assistance or accommodation in completing any aspect of the application process, please contact the Cathay Pacific Americas Talent Acquisition team at: Role Introduction Reports to: Lounge Service Delivery Manager In order to become one of the world's greatest service brands, service excellence is at the heart...

Company Overview:Cathay Pacific Airways Limited is a leading international airline based in Hong Kong, renowned for its commitment to delivering exceptional customer service and exceeding expectations. As a member of our team, you will have the opportunity to be part of a dynamic and inclusive culture that values diversity, innovation, and growth.Job...

At Cathay Pacific Airways Limited, we are committed to delivering exceptional service to our customers. As a key member of our team, the Lounge Ambassador plays a vital role in ensuring that every interaction with our passengers is memorable and exceeds their expectations.About the RoleThe Lounge Ambassador will be responsible for delivering start-of-shift...

We are looking for a highly skilled and experienced Airport Lounge Service Executive to join our team at Hong Kong International Airport.Job DescriptionThe Airport Lounge Service Executive will be responsible for overseeing the operations of Cathay's First and Business class lounges, ensuring exceptional service quality and compliance with company...

Career Opportunity: Airport Hospitality Lead at Cathay Pacific Airways LimitedAbout Us:Cathay Pacific Airways Limited is a global airline that offers premium services to its customers. We are seeking an experienced individual to join our team as the Airport Hospitality Lead.Job Description:Support the Lounge Service Delivery Manager and be responsible for...

About the RoleWe are looking for a highly motivated and organized individual to manage the day-to-day activities of our lounges. You will oversee the front-of-house team, supervise food and beverage presentation, and maintain high standards of hygiene and quality control. Your excellent leadership skills and ability to foster strong work relationships will...

About the Job:Lead the front-of-house team to ensure seamless service delivery and compliance with company standards.Collaborate with back-of-house teams on operations, food safety, and quality control for a world-class lounge experience.The successful candidate will possess strong leadership and problem-solving skills, with the ability to work...

Job OverviewCathay Pacific Airways Limited is seeking an experienced and skilled professional to lead the operations of our First and Business class lounges at Hong Kong International Airport. As a key member of our team, you will be responsible for delivering exceptional customer experiences while ensuring seamless lounge operations.

Join Our Team: Airport Hospitality Lead at Cathay Pacific Airways LimitedWe are looking for a highly skilled and experienced individual to join our team as the Airport Hospitality Lead. As the Lounge Duty Manager, you will play a key role in delivering exceptional customer experiences and ensuring seamless lounge operations.About the Role:Manage the...

Create Unforgettable Lounge Experiences">We are looking for a skilled professional to bring the DFS lounge signature experience to the next level. As a key member of our Loyalty Team, you will drive the necessary changes within the organization to create a distinctive and memorable lounge environment that exceeds customer expectations.Your Key...

We are seeking a talented and motivated Lounge Ambassador to join our team at Cathay Pacific Airways Limited. As a key member of our team, you will play a vital role in delivering exceptional service to our customers and exceeding their expectations.About the RoleThe Lounge Ambassador will be responsible for addressing customer inquiries, handling feedback,...

Key Responsibilities:Manage lounge operations, including staff supervision, customer service, and inventory management.Work closely with the Premium Service Team to deliver personalized experiences for premium customers.Supervise food and beverage presentation, quality, and service speed, ensuring adherence to company standards.To succeed in this role, you...

At Cathay Pacific Airways Limited, we are dedicated to delivering exceptional service to our customers. As a Customer Service Specialist, you will play a key role in creating memorable experiences for our guests at the lounge. Your primary responsibility will be to deliver excellent service with warmth and professionalism, ensuring that all interactions meet...

Act as the point of contact at the Sands Lounge with Sales team and VIP patrons. Maintain the Sands Lounge operation smoothly including ferry ticketing and providing excellent lounge services to VIP patrons. Responsible for completing the ferry daily report and distribute to respective departments on timely basis. Provide administrative support for sales...

We are seeking a highly skilled and experienced Premium Hospitality Leader to join our team at Hong Kong International Airport.Key ResponsibilitiesThe Premium Hospitality Leader will be responsible for leading the front-of-house team to deliver exceptional service quality and compliance with company standards.Lead the front-of-house team to ensure lounge...

Job Description">We are seeking a highly motivated and organized individual to join our team as a Customer Service Executive. As a key member of the Sands Lounge team, you will be responsible for providing exceptional customer service to VIP patrons and ensuring the smooth operation of the lounge.Your primary responsibilities will include acting as the point...