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Cathay Pacific Airways Lounge Supervisor

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

Career Opportunity: Airport Hospitality Lead at Cathay Pacific Airways Limited

About Us:

Cathay Pacific Airways Limited is a global airline that offers premium services to its customers. We are seeking an experienced individual to join our team as the Airport Hospitality Lead.

Job Description:

  • Support the Lounge Service Delivery Manager and be responsible for managing the operations of Cathay's First and Business class lounges.
  • Lead the front of house team to ensure lounge service excellence and compliance with company standards.
  • Work with Lounge Service Delivery Manager and Premium Service Team to deliver personalized and memorable experiences for premium customers.

Key Skills and Qualifications:

  • Strong leadership and people management capabilities with solid supervisory experience.
  • Strong problem-solving, decision-making, and organizing skills.
  • Flexibility to work on shift schedules including overnight shifts.