Strategic Banking Relationship Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to providing exceptional service and innovative solutions to its customers. We are seeking a highly skilled and experienced professional to join our Global Banking Division - Relationship Management Department as a Senior Relationship Manager.

Job Overview

We offer a dynamic working environment with excellent career development opportunities and competitive compensation packages. Our team of experienced professionals understands the specific requirements of our corporate customers and provides tailor-made financial solutions to meet their needs.

Key Responsibilities
  • Negotiate and structure credit facilities to deepen client relationships and improve income generation through focused business development activities;
  • Conduct thorough credit assessments of customers' financing requests to maintain the loan assets at a quality level;
  • Expand the customer base to increase the bank's market share in the segment;
  • Prepare facilities documentation in accordance with credit approvals and market standards;
  • Manage operational risks and identify areas for improvement;
  • Carry out sales and marketing of non-lending banking products to maximize profitability;
  • Provide coaching to junior Relationship Officers on marketing and credit capabilities.
Requirements
  • University degree in Business Management, Banking, Finance, or related discipline;
  • Minimum 8 years' experience in credit analysis, sales, and marketing, and customer relationship management;
  • Strong sales and customer service orientation, with self-motivation and ability to work under pressure;
  • Sound communication, interpersonal, and analytical skills;
  • Proficiency in both English and Chinese, fluency in Putonghua is a must;
  • Holder of Enhanced Competency Framework - Credit Risk Management (ECF-CRM) is preferred;
  • Dedication to delivering exceptional quality services to customers.


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