Retail Banking Professional

12 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our people are our most important asset, and we strive to create a dynamic working environment that fosters growth and development.

Salary and Benefits

We offer an attractive basic salary, as well as a range of benefits including healthcare insurance coverage for employees and their families, a retirement benefit scheme with employer's contribution, and an Employee Share Purchase Plan.

Job Description

As a Retail Banking Professional, you will be responsible for providing quality customer service to our retail customers in our branch network. You will proactively identify customer needs and offer appropriate banking services and solutions, participate in promotional campaigns to acquire new business and strengthen customer loyalty, and maintain awareness of operational risks and adhere to relevant policies and guidelines.

Required Skills and Qualifications

To succeed in this role, you will need a university degree or associate degree, or HKCEE/HKDSE holders with relevant working experience. Relevant professional qualifications in insurance and investment are an advantage. You should have strong service and sales orientation, be self-motivated with good communication skills, and proficiency in both English and Chinese, with proficiency in Putonghua an advantage.

Benefits and Career Development

We offer a range of benefits and career development opportunities, including work-life balance, preferential interest rates for staff housing loans, corporate training and development programs, and progressive career advancement opportunities. Our employees are the most valuable resources in the bank, and we are committed to providing them with the optimal workplace experience.



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