Banking Professional
5 days ago
At Bank of China (Hong Kong) Limited, we are seeking a highly motivated Banking Professional to join our team in the Contact Centre and Personal Loan department. This exciting opportunity will allow you to utilize your excellent communication skills and sales expertise to deliver quality services and drive business growth.
About the RoleThis role is responsible for introducing personal loan products to customers via outbound calls at our Contact Centre. You will handle online applications, conduct credit assessments, and work closely with superiors to implement unit development guidelines and policies.
- Key Responsibilities:
- Deliver exceptional customer service and conduct outbound calls to introduce personal loan products.
- Process online applications and ensure timely follow-up on customer inquiries.
- Conduct credit assessments and make recommendations to clients.
- Cross-sell opportunities and identify potential business targets.
- Foster strong relationships with customers and address feedback/complaints professionally.
To succeed in this role, you will need:
- A degree or above in any field.
- At least 2 years of experience in retail banking or sales, preferably with knowledge of personal loan products.
- Excellent communication and interpersonal skills, with a good command of English and Chinese languages.
- Proficiency in MS Office and PC applications.
- Ability to work under pressure and meet performance targets.
As a valued member of our team, you can expect:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
We welcome applicants who are passionate about delivering exceptional customer service and driving business results. If you are a motivated and results-driven individual looking for a new challenge, please submit your application.
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