Retail Banking Professional

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time
Company Overview

Hang Seng Bank Limited is a leading financial institution committed to service excellence. Our people are our most valuable asset, and we strive to enhance performance for customers through dynamic working environments, good career development opportunities, and competitive compensation packages.


Salary and Benefits

We offer an attractive basic salary, healthcare insurance coverage including yourself and your family, retirement benefit scheme with employer's contribution, employee share purchase plan, work-life balance: 18-24 days paid annual leave plus other categories of leave entitlements, and preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price.

The estimated salary for this position is around HKD 40,000 - HKD 60,000 per month, depending on experience and qualifications.


Job Description

This role involves providing quality customer service to our retail customers in branch networks, proactively identifying customer needs, and offering appropriate banking services and solutions. You will participate in promotional campaigns to acquire new business and strengthen customer loyalty while maintaining awareness of operational risks and adhering to relevant policies and guidelines.


Required Skills and Qualifications
  • University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in a financial institution.
  • Relevant professional qualification in insurance and investment is an advantage.
  • Strong service and sales orientation, self-motivated with good communication skills.
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage.

Benefits and Opportunities

You will have the opportunity to work in an agile environment, develop a wide-spectrum of retail banking product knowledge, and pave the way for further career development as a Relationship Manager. We recognize corporate training and development programs, progressive career advancement opportunities, and provide a supportive workplace culture that fosters growth and success.



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