Retail Banking Executive

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

Hang Seng Bank Limited

A career with Hang Seng offers service excellence, dynamic working environment, good career development opportunities and competitive compensation packages. We seek to attract high-calibre talent.

Our focus is on personal wealth management and financial services through one-stop wealth management initiatives for affluent and mass integrated account customers. With over 290 branches and automated banking centres, including around 60 Prestige Banking Centres, we serve the adult population in Hong Kong while offering an extensive range of products.

As a General Banking Manager at Hang Seng, you will undergo structured training in retail banking product knowledge to develop your skills and pave the way for further career development as a Relationship Manager.

Salary

We offer attractive basic salary: estimated HKD 60,000 - HKD 80,000 per month based on experience and qualifications.

Additional benefits include healthcare insurance coverage for yourself and your family, retirement benefit scheme with employer's contribution, employee share purchase plan, work-life balance with paid annual leave, preferential interest rate for staff housing loan, corporate training program, and progressive career advancement opportunities.

Job Responsibilities
  • Provide quality customer service to our retail customers in branch network
  • Proactively identify customer needs and offer appropriate banking services and solutions
  • Participate in promotional campaigns to acquire new business and strengthen customer loyalty
  • Maintain awareness of operational risks and adhere to relevant policies and guidelines
Requirements
  • University degree / Associate degree holders; or HKCEE / HKDSE holders with at least one year of working experience, preferably in a financial institution
  • Relevant professional qualification in insurance and investment is an advantage
  • Strong service and sales orientation, self-motivated with good communication skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Ability to manage complex interactions effectively
  • Shown strong situation awareness, strong desire to learn and able to work in Agile environment


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