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Customer Service Officer
2 weeks ago
Company Overview
As a leading financial institution, Bank of China (Hong Kong) Limited aims to provide innovative and professional financial services to its customers.
Job Responsibilities
Deliver high-quality customer service through counter transactions and develop a comprehensive understanding of retail banking products and services. Additionally, support back-end branch operations, handle customer inquiries, and perform internal documentation tasks.
Key Performance Indicators
Provide excellent customer service, maintain accurate records, and contribute to the growth of retail banking business.
Requirements and Qualifications
Secondary school graduate or above, with strong sales and service orientation, outgoing personality, and good communication skills. Proficiency in English and Cantonese, as well as fluency in Putonghua, is also required.
Working Environment
The ideal candidate will have the opportunity to work in a dynamic and fast-paced environment with a team of professionals who share a passion for delivering exceptional customer service.
