Customer Engagement Officer

About the Role:As a Customer Engagement Coordinator, you will be responsible for delivering exceptional customer experiences in our member's lounge.You will handle customer inquiries and complaints, perform membership transactions, and promote members' benefits.This role requires strong communication and interpersonal skills, as well as the ability to work...

Business OverviewAs a leading bank in Asia, DBS Consumer Banking Group is uniquely positioned to help customers achieve their goals and aspirations. Our extensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, are designed to meet the diverse needs of our customers throughout their...

About the PositionWe are seeking an experienced Digital Innovation and Growth Manager to join our team at BOC Group Life Assurance Company Limited. This is a unique opportunity to drive business growth and customer engagement across various channels as part of our Live Young program.Key ResponsibilitiesDevelop and implement innovative strategies to drive...

Project Officer, Learning and EngagementDelivers high-quality educational programs that engage diverse audiences and promote cultural understanding.Key Responsibilities:Designs and executes learning initiatives, leveraging expertise in content development, project management, and stakeholder engagement.Conducts research to inform content creation, develops...

About DBS Bank (Hong Kong) LimitedAs a leading financial services group in Asia, DBS Bank (Hong Kong) Limited provides corporate customers with a comprehensive range of commercial banking products and services. Our continued commitment has cultivated long-standing relationships with our customers based on account relationship management, service...

Job DescriptionWe are seeking a Customer Service Officer to join our team at Dah Sing Financial Group. As a key member of our customer service team, you will be responsible for handling customer enquiries, feedbacks and instructions through various channels.Main Responsibilities:Achieve high service levels on SME hotline inquiriesEfficiently handle customer...

Job DescriptionWe are seeking a skilled Risk and Compliance Officer to join our team at Bank Of China (Hong Kong) Limited.About the RoleThe successful candidate will be responsible for conducting customer due diligence, verifying KYC documents, and engaging with customers to obtain missing information. They will also ensure compliance with government...

About AIA International LimitedAIA International Limited is an insurance company that aims to create a healthier, more sustainable future for everyone. Our mission is to help our customers and the community live Healthier, Longer, Better Lives.Job DescriptionAs an Administrative Assistant at AIA International Limited, you will provide all-round secretarial...

Job SummaryThe Customer Experience Specialist plays a vital role in ensuring that our guests have an exceptional experience in our retail stores. This involves interacting with guests to understand their needs, providing customized solutions, and facilitating seamless transactions.Key Responsibilities:Engage with guests to provide world-class customer...

Job DescriptionDigital Innovation and Growth ManagerIn this role, you will work closely with our Program Lead to drive changes and business impact across various departments, including corporate, customers, wellness partners, and distribution channels.

Job DescriptionAbout the RoleAs a Customer Service Officer at Bank of China (Hong Kong) Limited, you will play a vital part in delivering exceptional customer experiences through various touchpoints. Your primary responsibility will be to champion the bank's one-stop personal banking services at branches, ensuring seamless interactions with customers.Key...

Job Description:As a Customer Services Officer at Bank Of China (Hong Kong) Limited, you will play a crucial role in delivering exceptional customer experiences through counter transactions.Main Responsibilities:Provide quality customer service by efficiently handling counter transactions.Cross-sell retail banking products to existing customers.Support the...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and people-centric approach. We strive to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.Job DescriptionAs Head of Customer Experience...

About M+M+ is a forward-thinking institution that reflects the unique spirit of Hong Kong. We are committed to showcasing the best of contemporary visual culture from around the world.We are seeking a seasoned Membership Supervisor to join our customer service team. This is an exciting opportunity to contribute to the success of our museum and deliver...

Job DescriptionThe Bank of China (Hong Kong) Limited is seeking a highly skilled Business Operations Specialist to join our team. In this role, you will be responsible for engaging in the customer due diligence process for onboarding, periodic review, and trigger event review.About the RoleWe are looking for an individual with higher education in Banking and...

Company OverviewUN News is committed to delivering high-quality customer service to our donors, recognizing their valuable contributions to our mission. Our team strives to create a positive and supportive environment, fostering growth and development among staff members. We are seeking a highly motivated and detail-oriented individual to join our Donor Care...

Job Summary:TaiKang (Hong Kong) Preparatory Office seeks a seasoned Customer Experience Manager to drive initiatives and lead teams in achieving operational efficiency and excellence. The ideal candidate will have 10 years of customer service experience in the Life Insurance Industry, with at least 5 years in management level.About Us:TaiKang (Hong Kong)...

Job Description:As a Personal Banking Manager at Bank Of China (Hong Kong) Limited, you will play a vital role in championing one-stop personal banking services at the Contact Centre. Your primary responsibility will be to deliver exceptional customer experiences through inbound and outbound calls, identifying opportunities to cross-sell relevant products...

At Bank Of China (Hong Kong) Limited, we are committed to providing our customers with the highest level of service and support.The role of the Customer Service Officer is critical in achieving this goal. As a Customer Service Officer, you will be responsible for delivering quality customer services through counter transactions, identifying existing and...

About Our TeamWe are a professional team dedicated to delivering top-notch customer services at Bank of China (Hong Kong) Limited.