Loyalty Engagement Specialist
2 days ago
We are seeking an experienced Digital Innovation and Growth Manager to join our team at BOC Group Life Assurance Company Limited. This is a unique opportunity to drive business growth and customer engagement across various channels as part of our Live Young program.
Key Responsibilities
- Develop and implement innovative strategies to drive business growth and customer engagement across various channels.
- Collaborate with cross-functional teams to produce high-quality communication materials, including social media posts, In-app content, Program T&Cs, and execute sales channel plans.
- Nurture and maintain strong relationships with wellness partners, business partners, and internal departments to ensure seamless program execution with business results.
- Handle customer inquiries and provide exceptional customer service related to engagement programs.
Requirements
- Bachelor's degree in Marketing, Business Information System, Communications, or a related field.
- Minimum 6 years of relevant experience, with exposure to financial services industry being a plus.
- Creative problem-solving skills, ability to think outside the box, and deliver innovative solutions to achieve business goals.
- Strong attention to detail, able to work independently, and handle pressure effectively.
- Excellent communication, interpersonal, analytical, and project management skills.
- Fluency in English and Chinese languages.
- A strong sense of ownership and commitment to delivering exceptional outcomes.
- Contract may be renewed or converted into a permanent role upon satisfactory or outstanding performance.
About Our Benefits
We offer a competitive remuneration package, comprehensive training & development opportunities, and a dynamic work environment. If you are passionate about driving business growth and innovation, please submit your application with full resume, including expected salary.
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