Loyalty Engagement Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time
About the Position

We are seeking an experienced Digital Innovation and Growth Manager to join our team at BOC Group Life Assurance Company Limited. This is a unique opportunity to drive business growth and customer engagement across various channels as part of our Live Young program.

Key Responsibilities
  • Develop and implement innovative strategies to drive business growth and customer engagement across various channels.
  • Collaborate with cross-functional teams to produce high-quality communication materials, including social media posts, In-app content, Program T&Cs, and execute sales channel plans.
  • Nurture and maintain strong relationships with wellness partners, business partners, and internal departments to ensure seamless program execution with business results.
  • Handle customer inquiries and provide exceptional customer service related to engagement programs.

Requirements
  • Bachelor's degree in Marketing, Business Information System, Communications, or a related field.
  • Minimum 6 years of relevant experience, with exposure to financial services industry being a plus.
  • Creative problem-solving skills, ability to think outside the box, and deliver innovative solutions to achieve business goals.
  • Strong attention to detail, able to work independently, and handle pressure effectively.
  • Excellent communication, interpersonal, analytical, and project management skills.
  • Fluency in English and Chinese languages.
  • A strong sense of ownership and commitment to delivering exceptional outcomes.
  • Contract may be renewed or converted into a permanent role upon satisfactory or outstanding performance.

About Our Benefits

We offer a competitive remuneration package, comprehensive training & development opportunities, and a dynamic work environment. If you are passionate about driving business growth and innovation, please submit your application with full resume, including expected salary.



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