Key Customer Service Manager Role for Banking Professional

Gravitas Recruitment Group is partnering with one of the largest commercial banks in Hong Kong to find a Customer Service professional who can provide exceptional teleservices and handle customer enquiries.Key Responsibilities:Act as the primary point of contact for customers to resolve their inquiries efficiently and ensure client satisfaction.Deliver...

Job DescriptionAs a Senior Customer Service Professional for Personal Banking, you will be responsible for delivering exceptional customer service and promoting one-stop personal banking services at the Contact Centre. Your primary objective is to provide quality services to customers through inbound and outbound calls, identifying opportunities to...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our people are our most important asset, and we strive to create a dynamic working environment that fosters growth and development.Salary and BenefitsWe offer an attractive basic salary, as well as a range of...

Job DescriptionCompany Overview:Dah Sing Financial Group is a leading financial institution committed to delivering exceptional customer service and innovative solutions.Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for...

About the Role:We are seeking an experienced Customer Service Manager to join our team at Bank Of China (Hong Kong) Limited. As a key member of our customer service team, you will be responsible for handling customer enquiries and requests related to banking products and services.Key Responsibilities:Customer Enquiry Handling: Handle customer calls, emails,...

Job SummaryAs a Deputy/Assistant Personal Banking Manager at Bank Of China (Hong Kong) Limited, you will be responsible for delivering exceptional customer service through various media channels. This includes telephone, email, video-call, online text, and fax interactions. You will also have the opportunity to cross-sell appropriate products and services,...

Job OverviewThe Bank of China (Hong Kong) Limited is seeking a highly skilled Customer Service Ambassador to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and contributing to the growth and success of our business.Key ResponsibilitiesProvide personalized support to...

Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to take on new challenges.Key Responsibilities:Greeting and Escorting Customers: The ideal candidate will be...

About the RoleThe successful candidate will be responsible for delivering exceptional customer service, ensuring a seamless and efficient banking experience. Key responsibilities include greeting customers, assisting with escorting services, answering enquiries, and promoting automated banking to improve overall waiting times.Additionally, the role involves...

About UsHang Seng Bank Limited is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

About Dah Sing GroupThe Dah Sing Financial Group is a leading provider of financial services in Hong Kong, Macau and Mainland China. Our comprehensive range of products and services includes banking, insurance, investments, and more.We value our employees as the foundation of our success and strive to create an environment where they can grow professionally...

About DBS Bank (Hong Kong) LimitedAs a leading financial services group in Asia, DBS Bank (Hong Kong) Limited provides corporate customers with a comprehensive range of commercial banking products and services. Our continued commitment has cultivated long-standing relationships with our customers based on account relationship management, service...

Job OverviewDBS Bank (Hong Kong) Limited is seeking a highly skilled Senior Customer Service Operations Manager to join its Consumer Banking Group. This role is responsible for leading the Branch CSM team in operations, service, and compliance strengthening.

About Our TeamWe are a professional team dedicated to delivering top-notch customer services at Bank of China (Hong Kong) Limited.

Job DescriptionGreet and assist customers, leveraging skills to promote exceptional customer experiences.Key Responsibilities: Manage the bank hall environment to optimize customer flow and automate banking processes. Define customers' needs and collaborate with frontline staff to ensure satisfaction.Requirements Diploma or above qualification. At least...

Company OverviewDBS Bank (Hong Kong) Limited operates as a key player in the banking industry, providing a wide range of financial services to its customers.

Job DescriptionAs a Deputy/Assistant Personal Banking Manager at Bank Of China (Hong Kong) Limited, you will be responsible for delivering quality customer services through various media, including telephone, email, video-call, online text, and fax. You will have the opportunity to grasp cross-selling opportunities, identify existing and prospective...

Overview of the RoleThe Bank Of China (Hong Kong) Limited is seeking a skilled Key Payroll Specialist to join their team. This role will involve working closely with the HR Services Centre to ensure the smooth operation of payroll processes.Salary and BenefitsAs a Key Payroll Specialist, you will be responsible for managing the entire payroll lifecycle,...

Banking Services Coordinator RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Banking Services Coordinator. In this role, you will be responsible for performing information maintenance, branch support operations, credit card and merchant services operations, and examining documents from frontline teams. You will also...

Company Overview:The Bank of China (Hong Kong) Limited is a leading financial institution in Hong Kong, providing a wide range of banking services to individuals and corporate customers. We are committed to delivering exceptional service quality and building long-term relationships with our clients.Job Description:We are seeking a highly skilled and...