Dynamic Retail Leadership Role

16 hours ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

About Dah Sing Group

Transforming Financial Services in Hong Kong

The Dah Sing Group is a pioneering financial services group in Hong Kong, offering a comprehensive range of banking, insurance, and financial services through its extensive network of over 70 branches across Hong Kong, Macau, and Mainland China.

We are built on the values of care, teamwork, and progressiveness. We believe that every individual has unique talents, yet shares a capacity for growth. Our goal is to foster a culture that encourages personal pride in achieving exceptional results, while providing an environment where team members can thrive as their authentic selves.

Reporting to the Branch Manager and Retail Operations & Control Department, you will play a pivotal role in ensuring the branch operates in accordance with established rules and procedures, delivering exceptional customer service.

Key Responsibilities:

  • Supervise counter services at a retail branch
  • Ensure adherence to standard operating procedures
  • Responsible for branch security and premises well-being
  • Provide guidance and training to branch staff on operational issues, handle exceptions, and make adjustments
  • Assist in scheduling working hours and participate in performance management/counseling for branch operations staff
  • Perform cross-selling of bank products to customers

To excel in this challenging role, you should possess the following qualifications and attributes:

  • Degree holder with a minimum of 5 years' experience or secondary education with a minimum of 8 years' relevant experience, including at least 2 years in a supervisory position
  • Thorough knowledge of retail branch operations and security control
  • Strong interpersonal and communication skills
  • Ability to work independently and under pressure
  • Good command of both written and spoken English and Chinese

Candidates with less experience may be considered for the Assistant Customer Services Manager role.

Please note that only shortlisted candidates will be contacted.



  • Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time

    Job OverviewNLS is seeking a highly skilled Information Security Architect to lead our cybersecurity operations, driving the development of robust information security architectures, strategies, roadmaps, standards, and procedures.Key ResponsibilitiesTeam Leadership: Direct and lead a team responsible for NLS's cybersecurity operations, ensuring the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing GroupThe Dah Sing Financial Group is a leading provider of financial services in Hong Kong, Macau and Mainland China. Our comprehensive range of products and services includes banking, insurance, investments, and more.We value our employees as the foundation of our success and strive to create an environment where they can grow professionally...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Overview: Hong Kong Exchanges and Clearing Limited (HKEX) is a purpose-driven organization committed to the long-term development of our business and markets. Our mission is to connect, promote, and progress our markets and the communities they support for the prosperity of all.About the Role: We are seeking an experienced Network Operations Manager...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    About Hang Seng Bank LimitedHang Seng Bank Limited is committed to service excellence, focusing on attracting high-calibre talent and offering a dynamic working environment with good career development opportunities and competitive compensation packages.We have over 290 branches and automated banking centres across Hong Kong, serving more than half of the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unstudio Full time

    UNStudio, a leading international architectural firm, is seeking an experienced Advanced Interior Architect to join its Hong Kong office. Our global offices are characterized by an international and multidisciplinary atmosphere, with a strong focus on design, knowledge development, and career planning.We are looking for a skilled professional to lead...


  • Hong Kong, Central and Western District, Hong Kong SAR China aimHigher Consultancy Limited Full time

    Job SummaryAimHigher Consultancy Limited seeks a Senior Luxury Retail Strategist to drive sales growth and enhance profitability across assigned retail locations. The ideal candidate will have a proven track record of leading high-performing teams, developing strategic plans, and delivering exceptional customer experiences.About the RoleDevelop and execute...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong. Our mission is to provide exceptional customer service and innovative products to meet the evolving needs of our customers.About the RoleWe are seeking a highly skilled Business Leader for our Retail Distribution team. As a Branch Manager, you will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Airport Authority Hong Kong Full time

    **Job Overview:**The Airport Authority Hong Kong is seeking a highly skilled and experienced individual to take on the role of Assistant Manager, Baggage Handling System Maintenance. This position offers a unique opportunity for technical leaders to utilize their expertise in managing contractors, providing professional advice, and ensuring compliance with...


  • Hong Kong, Central and Western District, Hong Kong SAR China Captiare Limited Full time

    Job SummaryCaptiare Limited is seeking a seasoned Branch Manager, Retail Banking to lead our retail banking operations and drive business growth.ResponsibilitiesDevelop and implement strategic plans to achieve sales targets and branch objectives.Identify new business opportunities for the branch and explore ways to enhance customer engagement.Effectively...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.A Career with Hang SengWe seek to attract high-calibre talent...


  • Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

    About UsPinpoint Asia is a specialist firm for technology recruitment, headquartered in Hong Kong. We serve a wide range of clients across various industries, including tech startups and top financial institutions.About the JobWe are seeking an experienced Cybersecurity Operations Lead to join our team. The successful candidate will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    **Job Overview**The Bank of China (Hong Kong) Limited seeks a highly skilled Deputy/Assistant Personal Banking Manager to join our team. As a key member of our retail banking division, you will play a critical role in delivering exceptional customer service and driving business growth.**Responsibilities**Customer Service ExcellenceWe are looking for someone...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job DescriptionWe are seeking an experienced Senior IT Manager to join our team at Bank Of China (Hong Kong) Limited.About the RoleThe successful candidate will lead the Business Analysis team, collaborate with various IT teams and business units to deliver digital solutions to corporate customers. Key responsibilities include:Leading BA teams and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time

    About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering banking, insurance, and related services through its extensive network of branches. We value a culture that prioritizes growth, teamwork, and progressiveness.Job PurposeThe successful candidate will lead the development and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our people are our most important asset, and we strive to create a dynamic working environment that fosters growth and development.Salary and BenefitsWe offer an attractive basic salary, as well as a range of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Argyll Scott Full time

    About the Role:We are seeking a seasoned Marketing Manager to drive strategic initiatives within Argyll Scott's institutional and retail banking segments. As a key member of our team, you will develop and execute comprehensive marketing plans that align with our objectives.Key Responsibilities:Strategic Marketing Planning: Design and implement marketing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Talent Axis Full time

    Company OverviewTalent Axis is a leading company in the retail banking industry, committed to providing exceptional services to our customers.Job DescriptionWe are seeking a highly skilled and experienced Chief Retail Credit Risk Manager to join our team.Key Responsibilities:Supervise and manage the credit risk management function to ensure effective control...

  • Laboratory Director

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China The Edge Partnership - The Edge in Asia Full time

    Job Description:We are seeking a highly experienced Laboratory Director to join our medical service provider in Hong Kong. This role is a key part of our business expansion and requires a dynamic leader with a strong background in the fertility field.Key Responsibilities:Oversee and manage the daily operations of the laboratory, ensuring compliance with all...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Company Overview: Classy Wheeler Limited is a leading telecom carrier and IT solutions company, dedicated to delivering innovative projects that exceed client expectations.Job Description: We are seeking a highly skilled ELV and AV Project Lead to oversee the execution of our ELV (Electronic Lifestyle Vehicle) and Audio Visual projects. As a key member of...


  • Hong Kong, Central and Western District, Hong Kong SAR China PhysioMotion Full time

    PhysioMotion is a dynamic Physiotherapy and Pilates studio in Central and Island Shangri-La at Yun Wellness.We practice a multi-disciplinary approach with a team of Physiotherapists from Australia, USA & Hong Kong.An exciting opportunity exists for a high caliber, self-motivating and enthusiastic Physiotherapist.The ideal candidate will have strong manual...