Premium Technical Support Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time
Key Responsibilities:
  • Provide comprehensive IT support to VIP users, encompassing desktop, mobile, and tablet assistance
  • Respond to incidents and service requests in a timely and efficient manner
  • Offer support outside of office hours and locations, including after-hours and bank holidays
  • Maintain up-to-date knowledge of Windows, Apple, Android, and iOS systems
Requirements:
  • Higher Diploma in Computer Science or related field
  • At least 4 years of experience in I.T. with solid VIP support background
  • Excellent communication and interpersonal skills
  • Able to work independently and collaboratively as part of a team
What We Offer:

In addition to a competitive salary, we provide shift allowance and opportunities for professional growth within our dynamic company.



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