IT Technical Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time
Job Description

The Centre for Oncology and Immunology is seeking a skilled IT Technical Support Specialist to provide day-to-day end-user technical support and troubleshooting services to researchers and admin team of the R&D Centre. The appointee will be responsible for providing IT technical/audio-visual support to Centre's events and should be familiar with video conference solutions (Microsoft Teams and Zoom).

  • Provide technical support and troubleshooting services to researchers and admin team.
  • Implement internal data security policies to enhance Centre's cyber security.
  • Support and administer anti-virus control on all computer hardware.
  • Perform hardware/software deployments and upgrades.
  • Manage/maintain up-to-date inventory records for IT-related equipment.
  • Liaise with external vendors to deliver IT products, services and solutions for Centre's operation.
Requirements

The applicants should have a good command of written and spoken English and strong communication skills, team player, self-motivated, organized, detail-minded, hardworking, willing to learn new techniques, and able to work well in a multidisciplinary team.

Overseas graduates are welcome to apply, the qualification awarding institution should be the top 100 institutions for STEM-related subjects in QS/Shanghai Jiao Tong Uni/Times Higher Education/U.S. News world university rankings.



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