Technical Support Specialist in Financial Data

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Principle Partners Full time

Job Summary:

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We are looking for a Technical Support Specialist in Financial Data to join our team at Principle Partners. In this role, you will provide critical support to our quantitative researchers and traders, ensuring seamless data access and usage.

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Key Responsibilities:

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  • Respond to technical inquiries from researchers and traders regarding data access and usage">
  • Collaborate with data engineers to troubleshoot and resolve data-related issues">
  • Develop and maintain documentation to facilitate efficient data use">
  • Manage JIRA workflows and track support requests to ensure timely resolution of data issues">
  • Contribute to extending data coverage through live collection and backfills">
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Requirements:

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  • Bachelor's degree in Data Science, Computer Science, Finance, or a related field">
  • Experience in data support, IT helpdesk, or technical support, ideally within finance">
  • Strong command of Python and data libraries, including experience with data systems, pipelines, and APIs">
  • Proficiency with JIRA or similar project management tools">
  • Strong problem-solving skills, communication abilities, and attention to detail">
  • Mid-Senior level of seniority and full-time employment type">
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What We Offer:

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At Principle Partners, we offer a comprehensive benefits package, opportunities for career growth and development, and a collaborative work environment.



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