Technical Support Specialist
3 days ago
We are seeking a skilled Technical Support Specialist to join our team at GL Tech. In this role, you will provide day-to-day technical support to end-users, addressing hardware and software needs.
Key Responsibilities:- Troubleshoot and resolve technical problems related to routers/gateways/devices installation, firmware upgrades and configuration issues.
- Act as a liaison between customers and internal UX department, ensuring timely and efficient issue resolution.
- At least 2 years total combined work experience and completed higher education.
- Ability to speak, read, and write in English.
- Associates degree (Higher Education, Higher National Diploma).
- At least 1 year of end-user device support and troubleshooting work experience.
- Experience in a technical support role, preferably within a fast-paced, customer-centric environment.
- Knowledge of hardware and software troubleshooting is a plus.
- Exceptional customer service and interpersonal skills.
- Excellent written and verbal communication abilities.
- Ability to manage multiple tasks simultaneously and prioritize effectively.
- Team player with the ability to work collaboratively.
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Tesla, Inc. Full timeJob OverviewTesla, Inc. is seeking a skilled Technical Support Specialist to join our team in Hong Kong. As a Technical Support Specialist, you will be responsible for ensuring customer satisfaction by providing exceptional technical support and resolving issues in a timely manner.About the RoleDeliver high-quality technical support via phone, email, or...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Analogue Holdings Limited Full timeJunior Engineering Role at Analogue Holdings LimitedWe are looking for a talented and ambitious individual to join our team as a Technical Support Specialist.About the Role:Provide technical support to the Project Manager.Coordinate with clients and contractors for project implementation.Requirements:Higher Diploma in any engineering discipline.Good command...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Peoplebank Full timeJob Overview:We are seeking a skilled Technical Support Specialist to join our team at Peoplebank. As a key member of our IT department, you will provide technical support and assistance to our clients, ensuring they receive the best possible service.Key Responsibilities:Provide timely and effective technical support via phone, email, and in-person.Analyze...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeAxiom Technologies is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for resolving incidents and requests that have been escalated from Level 1.You will troubleshoot, repair, and maintain software applications & infrastructure, as well as provide support for operating system drivers,...
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Engineering and Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Job Summary:**We are seeking an experienced Engineering and Technical Support Specialist to provide technical support and assistance to the Mass Transit Railway's infrastructure maintenance team.Key Responsibilities:Provide technical support and assistance to the maintenance team.Develop engineering drawings and documents.Assist in performing structural...
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Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full timeAptitude Asia seeks a skilled Technical Application Support Specialist to join our team.Job Description:We are looking for an individual with strong technical skills and excellent communication abilities to provide timely and effective support to our users.The successful candidate will be responsible for troubleshooting and resolving software application...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeJob DescriptionThe Hong Kong Genome Institute seeks an IT Support Engineer to join its team. As a front-line IT support specialist, the incumbent will provide timely and effective solutions to internal users.Key Responsibilities:Provide technical assistance via calls and emails Troubleshoot and resolve hardware, software, and IT services issues Support...
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Technical Support Specialist
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Technical Support Engineer
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Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob DescriptionAt GL Tech, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing day-to-day technical support to end-users, addressing their hardware and software needs.Key Responsibilities:Provide timely and effective technical assistance to customers via...
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Technical Support Specialist in Financial Data
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Hong Kong, Central and Western District, Hong Kong SAR China Principle Partners Full timeJob Summary:">We are looking for a Technical Support Specialist in Financial Data to join our team at Principle Partners. In this role, you will provide critical support to our quantitative researchers and traders, ensuring seamless data access and usage.">Key Responsibilities:">">Respond to technical inquiries from researchers and traders regarding data...
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Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full timeJob OverviewWe are seeking a talented Technical Support Specialist to join our team at GL Technologies (Hong Kong) Limited. As a key member of our support team, you will be responsible for providing day-to-day technical support to end-users, addressing hardware and software needs.Key ResponsibilitiesTroubleshoot and resolve technical problems related to...
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Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full timeAbout Selby Jennings We are a leading financial recruitment firm with a global presence. Our team of experts has extensive knowledge of the industry and is dedicated to helping our clients achieve their goals. Job Summary We are seeking an experienced IT Support Specialist to join our team in IT Infrastructure. The successful candidate will be responsible...
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Technical Specialist
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Technical Support Specialist Expert
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Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full time**About the Role**We are seeking an experienced Tier 2 Incident Resolution Specialist to join our team at Infosys. As a key member of our IT service desk, you will play a critical role in troubleshooting and resolving complex software issues for our internal and external customers.About InfosysInfosys is a global leader in next-generation digital services...
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Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full timeAbout the RoleWe are seeking a highly skilled IT Support Engineer to join our team at Cyberport Hong Kong. As an IT Support Engineer, you will be responsible for providing exceptional technical support and guidance to our users.
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IT Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China NexusSearch Full timeJob Title : eCommerce IT Support Specialist Location : CWB Job Summary :The eCommerce IT Support Specialist will play a crucial role in ensuring the smooth operation of our online retail platforms. This position involves providing technical support, troubleshooting issues, and collaborating with cross-functional teams to enhance the overall customer...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China OSL Full timeJob Overview:We are seeking a highly skilled and customer-focused IT Service Desk Technician to join our team at OSL. The ideal candidate will be responsible for providing frontline technical assistance, troubleshooting, and support for end-users.About the Role:Technical SupportAct as the first point of contact for IT-related inquiries, incidents, and...
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IT Technical Support Specialist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full timeE.C Technology Ltd. is seeking multiple IT Support Engineers to handle/manage different projects in the IT support area, with experience in Microsoft Office 365 being a definite advantage.Key Responsibilities:Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.Implement projects, perform testing, install and configure...
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Technical Support Specialist
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Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeJob Description\As a Helpdesk Support, you will be responsible for responding to support queries via phone, email, or in-person, providing prompt and efficient resolutions to internal staff seeking technical assistance.\You will assist with user account management, password resets, and access control, as well as provide training and guidance to end-users on...
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Technical Support Professional
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Hong Kong, Central and Western District, Hong Kong SAR China Plaza Premium Group Full timeJob DescriptionThe IT Support Specialist will provide technical support services to ensure all computer systems are functioning properly. This includes:Maintenance and support of IT related hardware and software.Liaising with vendors and suppliers to negotiate quotations for setup, implementation, repair, and maintenance of IT hardware and software.Analyzing...