Automobile Technical Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Inchcape plc Full time

At Inchcape Plc, we are seeking an Automobile Technical Specialist to join our team.

Key Responsibilities:

  • Communicate with Original Equipment Manufacturers (OEMs) regarding technical issues and provide the latest information to dealerships.
  • Report outstanding cases to management for clear visibility.
  • Coodinate safety case activities.
  • Act as a qualified product support specialist from factory standard when required.
  • Participate in overseas training courses from factory and provide technical support to workshops on know-how.
  • E nsure that workshops contribute by providing standardized diagnosis procedures and repair work to the satisfaction of servicing customers.
  • Support factory campaign field actions, including launch preparation, parts, instructions, tools, and processes.
  • Provide High Voltage (HV) and safety case support to workshops.
  • Handle assigned ad-hoc projects.
  • Support team members on troubleshooting and fault elimination.
  • Conduct mystery shopper campaigns and support factory audits.

Required Skills and Qualifications:

  • Degree or Diploma holder in Automobile Engineering or related discipline.
  • At least 5 years' relevant working experience.
  • Good command of spoken and written English.


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