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Officer-Technical
2 weeks ago
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Responsibilities:
- Communicate with OEM for any technical issues and inform the latest information to the dealer.
- Report outstanding cases to management for clear visibility.
- Safety case coordination.
- Act as a qualified product support from factory standard if required.
- Participate in overseas training courses from factory and support workshop on technical know-how.
- Ensure that the workshop contributes by providing standardized diagnosis procedures and repair work to the satisfaction of servicing customers.
- Support factory campaign field actions, campaign launch preparation, parts, instruction, tools, and process.
- Provide HV and safety cases support to the workshop.
- Handle ad hoc projects as assigned.
- Support team members on troubleshooting and fault elimination.
- Conduct mystery shopper campaigns and support factory audits.
Skills & Experience Required:
- Degree or Diploma holder in Automobile Engineering or related discipline.
- At least 5 years' relevant working experience.
- Good command of spoken and written English.
For any technical support, please email
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