Customer Service Operations Specialist

About the RoleWe are seeking a Customer Service Operations Specialist to provide after-sales support for policy-related administrative processes in the Hong Kong market. This role will be responsible for processing change requests, ensuring timely implementation of impact plans, and participating in team activities.Job Responsibilities:Process all Life and...

At Prudential, we're committed to being partners for every life and protectors for every future. Our inclusive culture ensures that our people, customers, and partners thrive. We provide a platform for our people to excel and make a meaningful impact.This role is key to delivering exceptional customer experiences. As a Customer Service Operations Specialist,...

AIA International Limited is seeking a highly motivated Customer Service and Operations Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and overseeing daily operations for assigned portfolios.About the RoleAs a Customer Service and Operations Specialist, you will:Provide satisfactory customer...

AIA International Limited is embarking on an exciting journey to create a healthier, more sustainable future for everyone. At the core of this endeavor is our ambition to help a billion people live Healthier, Longer, Better Lives by 2030.To achieve this goal, we need ambitious individuals who believe in shaping the future and are driven to work with, and...

About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team at AIA International Limited. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in operation process.Responsibilities:Handle customer inquiries and complaints related to underwriting, policy owner service, and...

Role OverviewAIA International Limited seeks an experienced Insurance Customer Service Specialist to join our team. In this role, you will be responsible for handling customer enquiries and complaints regarding all activities in the operation process.About the RoleHandle customer enquiries and complaints regarding all activities in Operation process such as...

Job OverviewTaking the lead in fostering a culture of innovation, DBS Bank (Hong Kong) Limited seeks a Strategic Customer Service Specialist to join our dynamic team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer experiences through phone, live chat, offline messaging, and emails.Key...

About the RoleAs a Customer Service Specialist at AIA International Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. Your primary responsibility will be to provide satisfactory customer service and administration services to assigned portfolios, overseeing daily operations and conducting client...

Job OverviewDBS Bank (Hong Kong) Limited is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist in Consumer Banking.About the RoleWe are looking for an enthusiastic and problem-solving-oriented professional who can create an innovative customer experience by engaging with customers through various...

Job DescriptionWe are seeking a highly skilled Customer Management Executive to join our team in Hong Kong. The successful candidate will be responsible for providing exceptional customer service, ensuring a high-quality and efficient experience for our clients.Key ResponsibilitiesTo handle customer enquiries received in person, by mail, email, telephone or...

The West Kowloon Cultural District Authority is seeking a dedicated individual to join its team in Venue Operations. As a Senior Customer Services Officer, you will play a vital role in ensuring the smooth operation of performing arts venues and events, delivering exceptional customer service to our patrons.Key responsibilities include:Maintaining the...

About Dah Sing BankDah Sing Bank is a leading bank in the region, committed to providing high-quality financial services to our customers.Job SummaryWe are seeking an experienced Banking Operations Specialist - Customer Information to join our team. As a key member of our department, you will be responsible for maintaining accurate and up-to-date customer...

We offer a competitive salary package, estimated to be around $80,000 - $110,000 per annum, depending on experience and location.Job Description:As an Assistant Manager, you will play a key role in overseeing the daily operations of our Customer Service Centre. You will work closely with the Manager to ensure that our customers receive exceptional service,...

As a Customer Service Excellence Specialist at AXA Hong Kong and Macau, you will play a vital role in ensuring exceptional customer experiences. With a strong focus on delivering timely and accurate responses to customer inquiries, you will be the first point of contact for our valued customers.Your key responsibilities will include:Handling customer...

About the RoleAs a Customer Service and Operations Coordinator at AIA, you will play a vital role in providing exceptional services to our customers.The primary focus of this position is to handle customer inquiries, resolve issues, and provide information related to sales, billing, and service requests.You will be responsible for:Providing timely and...

Job DescriptionCathay Pacific Airways Limited is seeking a highly skilled Airport Premium Service Specialist to join our team. As a key member of our airport premium service team, you will be responsible for delivering exceptional customer experiences across all touchpoints of our customers' airport journey.Key Responsibilities:SOP Development and Project...

Classy Wheeler Limited, a renowned telecommunications and digital services provider in Asia, is seeking an experienced Operational Service Delivery Specialist to lead its service delivery teams.Estimated Salary: HK$120,000 - HK$180,000 per annumJob Description: Coordinate service desk, helpdesk, infrastructure, vendors, and business user teams for seamless...

Job OverviewWe are seeking a skilled Customer Service Specialist to join our Employee Benefits team. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, email, and in-person interactionsRespond...

Join Classy Wheeler Limited, a dynamic and innovative company, as a Customer Service Operations Coordinator. In this exciting role, you will have the opportunity to make a real impact on our customer experience.About the RoleWe are seeking an experienced professional to handle customer inquiries, provide after-sales support, and ensure exceptional customer...

We are seeking a Customer Service Support Specialist to join our team at China Aircraft Services Limited.About the RoleThe successful candidate will provide exceptional customer service support, handle enquiries from airlines and customers, and perform administrative tasks with high accuracy.Key Responsibilities:Maintain accurate records of license renewals...