Help Desk Professional

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time
About Cyberport Hong Kong

Cyberport Hong Kong is a leading technology innovation hub that provides a range of services to startups, entrepreneurs, and small businesses. We are now seeking a highly skilled IT Support Engineer to join our team.

Job Summary

This is a temporary contract position, with opportunities for renewal based on performance and business needs. The successful candidate will have a strong background in IT and excellent communication skills.

Responsibilities:
  • Assist users with IT-related queries and provide training on new technologies.
  • Analyze and troubleshoot complex technical problems affecting IT systems.
  • Collaborate with other teams to implement new technologies and improve system efficiency.
  • Develop and deliver training programs for end-users.
  • Monitor and report on system performance, identifying areas for improvement.
Requirements:
  • At least two years of experience working in IT, preferably with one year in technical support or project management.
  • A degree in Computer Science, Information Technology, or a related field.
  • Proven track record of delivering high-quality technical support and resolving complex problems.
  • Excellent understanding of IT technical standards, security protocols, and control measures.
  • Knowledge of software and hardware integration techniques.
  • Exceptional analytical and problem-solving skills, coupled with strong attention to detail.
  • Ability to communicate complex ideas effectively to diverse groups.
  • Strong organizational and time-management skills, capable of handling multiple tasks and projects concurrently.
  • Fluency in both English and Chinese, including reading, writing, and speaking proficiency.


  • Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    As a Help Desk Professional at GL Technologies (Hong Kong) Limited, you will be the primary point of contact for end-users experiencing technical difficulties. Your expertise in troubleshooting and resolving issues will enable you to deliver exceptional customer service and ensure timely resolution of technical problems.Responsibilities:Provide technical...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Aptitude Asia seeks a Help Desk Software Engineer to join our team. This role is responsible for providing timely and effective resolution to user inquiries and issues related to software applications.Key Responsibilities:Diagnose and resolve software bugs, configuration issues, or user errorsPrioritize incoming support requests or incidents through a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full time

    We are looking for a talented IT Support Engineer to join our team at the Hong Kong Genome Institute. As an IT Support Engineer, you will play a critical role in ensuring the smooth operation of our IT systems and providing excellent customer service to our internal users.Key Responsibilities:Provide front-line IT support, addressing user inquiries via calls...


  • Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full time

    Role Overview">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide technical assistance to end-users on computer equipment usage, perform regular system checks, and handle administrative tasks.">Key Responsibilities:">">Provide technical assistance to end-users on computer equipment usage.">Conduct regular system...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    We offer a dynamic and supportive work environment where you can develop your skills and knowledge. As a Front Desk Professional at Bird & Bird, you will play a critical role in providing exceptional customer service to our clients and internal stakeholders.You will be responsible for managing the front desk, including greeting clients, answering phone...


  • Hong Kong, Central and Western District, Hong Kong SAR China ALL-STAR AGENCY Full time

    Job Description">We are seeking an IT Support Officer to join our team at ALL-STAR AGENCY. This role will provide level 1 user support and troubleshooting for IT-related issues, perform day-to-day PC administration, and coordinate with vendors for maintenance and services.">Responsibilities:">">Provide technical assistance to end-users on computer equipment...


  • Hong Kong, Central and Western District, Hong Kong SAR China Selby Jennings Full time

    **Company Overview**Selby Jennings is a leading recruitment agency that values innovation and excellence.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bare Cove Technology Full time

    Job SummaryBare Cove Technology is seeking an IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing technical support to clients and ensuring the smooth operation of our IT infrastructure.Duties:Provide remote and onsite technical support to BCT's clients.Onsite first-line investigation and diagnosis of...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lukfook Group Full time

    Lukfook Group is a leading retailer in Hong Kong, and we are seeking a highly motivated Front Desk Assistant to join our team. As a Front Desk Assistant, you will be responsible for greeting customers, responding to inquiries, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and respond to inquiries in a...

  • Trading Desk Expert

    5 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    As a Trading Desk Expert at BAH Partners, you will be part of a high-performing team building out several critical functions, including research, execution, and front-office application development. With a focus on innovation and growth, the company is looking for experienced professionals to shape the future of global markets.Key responsibilities...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

    Job Description:Avoid direct message the job poster from Cyberport Hong Kong when you need assistance with IT systems. Instead, use the official help desk channels for support.We are seeking an experienced IT professional to join our team as a Help Desk Operations Coordinator.


  • Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

    Key Responsibilities:Report to the Manager/ Senior Manager of Information and Communication Technology at Cyberport Hong Kong.Provide technical support and guidance to users on IT systems and applications.Troubleshoot and resolve technical issues related to IT application and system functionality.


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job DescriptionE.C Technology Ltd. is seeking highly skilled IT Support Engineers to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our clients.Responsibilities:Provide level 1 technical support to clients via phone, email, or in-person.Investigate and resolve...


  • Hong Kong, Central and Western District, Hong Kong SAR China Make My Dream Immigration Full time

    Job SummaryMake My Dream Immigration is seeking a Front Desk Attendant to provide exceptional guest service and support our front-of-house operations.Key ResponsibilitiesGreet guests, respond to queries, and address concerns in a professional and courteous manner.Perform room cleaning and maintenance tasks, including dusting, polishing, and restocking...


  • Hong Kong, Central and Western District, Hong Kong SAR China Rosewood Hotel Group Full time

    At Rosewood Hotel Group, we are seeking a highly skilled Front Desk Associate to join our team.Job Description:Provide exceptional customer service to guests, including check-in and check-out services, striving to exceed their expectations at all times.Maintain the Rosewood handover log for the next shift, noting any pending services to ensure follow-up and...

  • Help Desk Specialist

    20 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

    About the RoleThe successful candidate will have at least 2 years of combined work experience and completed higher education. You will also possess excellent written and verbal communication skills, as well as the ability to manage multiple tasks simultaneously and prioritize effectively.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    Bird & Bird is an international law firm that combines exceptional legal expertise with deep industry knowledge and creative thinking to help clients achieve their commercial goals. We have over 1,700 lawyers in 32 offices across Europe, US, the Middle East, and Asia Pacific.Our culture provides world-class support to all our people, helping them achieve...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    ResponsibilitiesDeliver high-quality front desk servicesPerform front desk duties including greeting clients, arranging mailing, and maintaining recordsAnswer and screen incoming phone callsManage meeting room bookings and schedulingServe as the go-to person for seamless delivery of front desk servicesHandle daily incoming faxes and emailsCoordinate office...


  • Hong Kong, Central and Western District, Hong Kong SAR China Futu Securities International (Hong Kong) Limited Full time

    **Job Summary**Futu Securities International (Hong Kong) Limited is seeking a highly skilled and detail-oriented Front Desk Support Coordinator to join our team. As the first point of contact for clients and visitors, this role plays a critical part in creating a positive impression of our company.**Key Responsibilities**Reception Duties: Welcome guests,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Headsearch21 Consultancy Limited Full time

    Job Description:We are seeking a seasoned IT professional to manage the entire spectrum of our IT operations, including retail store systems, CRM, POS, SAP, help desk support, and online platforms. This role will be responsible for implementing and managing IT projects, overseeing the implementation, maintenance, and optimization of SAP, CRM, and POS systems...