IT Service Delivery Manager

IT Service Delivery Manager (Network Infrastructure Support) We are seeking an experienced IT Service Delivery Manager to oversee and manage network infrastructure support operations within our organization. The ideal candidate will be responsible for ensuring the smooth delivery of network services, maintaining high-level customer satisfaction, and...

Cognizant seeks a seasoned IT Service Delivery Manager to oversee the efficient delivery of technical services. As Senior IT Service Delivery Manager, you will be responsible for managing incidents and service requests, ensuring committed deliverables are met, and coordinating between client and offshore team members.Key ResponsibilitiesIncident Management:...

Job Summary:This role requires a highly skilled and experienced professional to lead project planning, service delivery management, coordination, implementation, execution, and completion of specific projects and support digital platform ensuring consistency with company strategy, commitments, and goals.The ideal candidate should have a degree in Information...

Job OverviewThis role is a key position for ensuring seamless delivery and exceptional customer service to clients. As the first point of contact, you will serve as a liaison between clients and our offshore team.

Job Description:Responsibilities:2 years or above in a Service Delivery Manager (SDM) role focused on Deskside / infrastructure.Monitor and manage the account of IT service.Manage and be responsible for network or infrastructure.4 years of experience in project management.5+ years of experience in managing IT infrastructure.Data Center and Storage Area...

Job Summary:We are seeking a highly skilled Administration and IT Service Delivery Manager to join our team at Bank of China (Hong Kong) Limited.About the RoleThe successful candidate will be responsible for managing the administration and IT service delivery functions within our data centres, ensuring seamless operations and compliance with company...

**About DBS Bank**As a leading bank in Asia, we are uniquely positioned to help our customers achieve their goals. With a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we provide comprehensive financial solutions tailored to our customers' needs.Job OverviewThe VP, Specialist,...

Key Responsibilities:Service Delivery ManagerThe Service Delivery Manager will be responsible for ensuring that all aspects of service delivery meet the highest standards at the M+ Museum. This includes managing staff, implementing standard operating procedures, and monitoring key performance indicators.Main Responsibilities:Staff Management: Lead and...

Are you passionate about building and innovating for the greater good? Do you thrive in a fast-paced and collaborative environment? If so, we may have the perfect opportunity for you. At Zscaler, we're seeking an IT Service Delivery Manager to join our Customer Success team in Hong Kong. In this role, you will be responsible for driving product adoption and...

Job DescriptionThe Regional Support Services Manager will oversee the proactive and reactive AV support teams in the APAC region. This includes managing helpdesk operations, client escalations, and service delivery in line with industry best practices, KPIs, and SLAs.This role requires experience in the audio-visual (AV) industry, with a strong understanding...

Job DescriptionThe ideal candidate will be responsible for managing and leading a team of network support specialists to deliver high-quality network infrastructure support services. Key responsibilities include developing and implementing service delivery strategies to meet the organization's network infrastructure needs, collaborating with cross-functional...

About UsAHK Air Hong Kong Ltd is a fast-growing cargo express airline that continues to strengthen its partnership with DHL Express and expand its presence in the Asia region. With over 20 years of experience in providing dedicated freighter services, we have established ourselves as a leader in the industry.Job DescriptionWe are seeking an experienced Crew...

About the Role:The IT Service Delivery Expert will serve as a dedicated resource for our VIP customers, ensuring seamless IT support and resolving any issues promptly. This role requires excellent technical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.

Job Requirements:Cognizant seeks an experienced Integration Support Lead to join our team. The ideal candidate will have a strong background in IT operations, with a focus on integration services.Key Responsibilities:Provide expert-level support for Integration Middleware platforms and API Gateway.Develop and maintain comprehensive knowledge of integration...

About Bank of China (Hong Kong) LimitedBank of China (Hong Kong) Limited is a leading financial institution in Hong Kong. We provide a wide range of banking services to our customers, including corporate banking, personal banking, and investment banking.Job Description: Cash Management Services Delivery LeadThe successful candidate will be responsible for...

About the RoleThe successful candidate will lead a team of Technical Support Specialists responsible for providing escalated technical support, understanding client data use cases, managing outages, and working with internal and external stakeholders.You will be responsible for developing a high-performing technical team focused on resolving complex client...

Job SummaryeTeam is hiring an IT Support and Service Delivery Expert to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and support.The ideal candidate will have excellent communication, interpersonal, and customer care skills.Key ResponsibilitiesProvide technical support to employees...

IT Service Delivery Manager, Digital Solution Come Join our Family Today Together, We Make Travel Better What you'll be doing: Responsible for project planning, service delivery management, coordination, implementation, execution, and completion of specific projects and support digital platform ensuring consistency with company strategy, commitments, and...

Key ResponsibilitiesElicit functional and non-functional requirements from business stakeholders.Manage backlog, story refinement, sprint planning, and other agile activities to support product delivery.Analyse data to identify business opportunities for efficiency improvements and insights extraction.Communicate solutions to stakeholders and ensure they...

Key ResponsibilitiesManage and lead a team of network support specialists to deliver high-quality network infrastructure support services.Develop and implement service delivery strategies to meet the organization's network infrastructure needs.Collaborate with cross-functional teams to ensure seamless integration of network services with other IT...