IT Support and Service Delivery Expert

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China eTeam Full time

Job Summary

eTeam is hiring an IT Support and Service Delivery Expert to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and support.

The ideal candidate will have excellent communication, interpersonal, and customer care skills.

Key Responsibilities
  • Provide technical support to employees via phone, email, or in-person.
  • Analyze and resolve technical issues efficiently and effectively.
  • Collaborate with other teams to ensure seamless delivery of IT services.
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Continuously improve processes and procedures to enhance customer satisfaction.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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