Service Delivery Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Automated Systems (H.K.) Limited Full time

Job Description:

Responsibilities:
  • 2 years or above in a Service Delivery Manager (SDM) role focused on Deskside / infrastructure.
  • Monitor and manage the account of IT service.
  • Manage and be responsible for network or infrastructure.
  • 4 years of experience in project management.
  • 5+ years of experience in managing IT infrastructure.
  • Data Center and Storage Area Network (SAN) management.
  • Skilled in vendor management and experienced in procurement processes.
  • Perform 1st level troubleshooting and quality backup management.
  • Hardware installation projects and implement and standardize maintenance procedures.
  • Provide daily Data Centre operational support.
  • Provide helpdesk and remote IT support to end users.
  • 2 years or above with deskside/end user support experience.
  • 8 years or above network experience.
  • More experience will be considered for an Architect role.
  • Candidate with data centre/system experience is preferred.
Work Environment:
  • 5 days' work week, with a maximum of 25 days of blissful leave per year.
  • MNC exposure with outstanding career growth opportunities.
  • Comprehensive training for new joiners.
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