IT Service Delivery Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

Key Responsibilities

  • Elicit functional and non-functional requirements from business stakeholders.
  • Manage backlog, story refinement, sprint planning, and other agile activities to support product delivery.
  • Analyse data to identify business opportunities for efficiency improvements and insights extraction.
  • Communicate solutions to stakeholders and ensure they meet desired business objectives.
  • Lead and manage testers during User Acceptance Testing.
  • Prepare and maintain knowledge bases, system documentation, and training materials.


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