AI Delivery Specialist

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

At HSBC, we are constantly seeking innovative professionals to drive growth and excellence in our Global Payments Solutions department.

We are currently looking for a high-calibre individual to join our team as an AI Business Delivery Specialist. This role offers the opportunity to lead the implementation of AI & Data initiatives and projects regionally/globally, ideate and design use cases to bring efficiency to Service teams, influence product design for a best-in-class end-to-end client experience, and more.

Our Ideal Candidate

  • Has extensive experience in leading AI & Data initiatives and projects
  • Is able to ideate and design use cases that bring efficiency to Service teams
  • Can influence product design for a best-in-class end-to-end client experience
  • Is able to identify and explore synergies across use cases that make sense for AI
  • Has experience in project managing AI & Data implementations in line with overall strategy, partnering with IT teams
  • Is responsible for training and upskilling service teams on new product features

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