Exam Delivery Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China British Council Full time
Job Overview
As an Exam Delivery Specialist with the British Council, you will play a critical role in ensuring the smooth and efficient delivery of exams in small or remote locations. Your primary responsibility will be to manage the logistics of exam materials, including their receipt, storage, and distribution. You will also be responsible for coordinating with venue supervisors, managing risk, and providing customer support.

Key Responsibilities
  • Plan and execute the delivery of exam materials to designated test venues.
  • Manage the inventory of exam materials, ensuring that they are stored securely and distributed efficiently.
  • Coordinate with venue supervisors to ensure that all necessary arrangements are made for the conduct of exams.
  • Monitor and report on exam material usage, identifying areas for improvement and implementing changes as needed.
  • Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues promptly.

Requirements
  • University degree or equivalent.
  • English language proficiency (C1 level or higher).
  • Ability to work independently and as part of a team.
  • Excellent communication and organizational skills.


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